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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 861-870 of 4,635 reviews
Aug 24, 2015
Anonymous
5 out of 5 stars review

Best I've used

I have tried many different brands of makeup wipes but these have by far been the best. They remove all my makeup without leaving my skin with a dry feeling. They also come with their own box to keep them from drying out.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Feb 6, 2020
smarie
1 out of 5 stars review

Never again!

These USED to be great. Something in them has changed. Opened a new pack this morning and immediately my face burned, started itching and broke out in hives.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're so sorry to hear this as we wouldn't expect something like this to happen while using our products. We'd like to learn more about your experience! When you have a sec, please give us a call at 1-800-582-4048. We look forward to hearing from you!

May 26, 2023
Cnb
2 out of 5 stars review

Just Okay

I purchased these because the Members Mark brand was no longer available. These are not nearly as good. The wipes are small and do not smell as good as the Members Mark brand. Please bring them back!

Helpful?2ARNKNFCGN1T13896862159
Jun 4, 2019
Armes2small8
5 out of 5 stars review

Best Makeup Remover, Hands Down!

I LOVE this makeup remover! It is my go to everytime! It is not greasy and it removes all makeup! Even hard to get off mascara! I have tried other brands and this is the best!

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Apr 18, 2019
Pinksparklegurl8
5 out of 5 stars review

Love these makeupwipes

I have been using these for years I use these also to fresh up my face it removes all the dirt and whatever is on my face I also use it before I wash my face than I use my face cleaner

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Aug 26, 2020
Rabitoye3
5 out of 5 stars review

Not All Created Equal

I honestly thought all makeup wipes were created equal but that just isn't the case. After using generic ones I went back to these ones. Not only do they work better, but they leave my skin feeling soft and refreshed

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
May 10, 2018
Sienna22
1 out of 5 stars review

Rash all over face and neck!

I used a brand new pack of these wipes last night, and I now have a horrible, red, itchy rash all over my face and neck! I've used these before no problem, but I'm shocked with the current product !

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

You should have received the same high quality product you are used to, Sienna22 and we are sad to learn that you are in discomfort. So we can learn more about your experience and gather details from your purchase, can you take a moment to give us a call at 1-800-582-4048? We are available Monday - Friday, between the hours of 9:00am and 5:30pm EST. Looking forward to our conversation!

May 21, 2018
jumacht
1 out of 5 stars review

Gave me a rash!

I used to love these wipes until my recent purchase, I mainly use these to remove my eye makeup and it burned horribly when I used it! Then I woke up with painful red rashes around my eyes!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Company Services

We're sorry to hear this and would like to learn more about your experience. Please give us a call 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We look forward to talking with you.

Dec 22, 2020
Anonymous
1 out of 5 stars review

Burned my eye lids

I have used these for years and never had an issue. Opened a new package and my eye lids and around my eyes are red, burned, and dry. They feel like I got sunburned. Awful. Never again.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're extremely sorry to hear you experienced some burning after using these wipes, but we appreciate you letting us know! We'd love to learn more about this, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

Dec 29, 2012
thekingmd
5 out of 5 stars review

So great!

For those nights when you just know you won't remove your makeup if you have to use a messy liquid or oil! Just grab and swipe! That should be their motto! My daughter introduced me to these!

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159