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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,689 ratings7,365 reviews
  1. 5 stars72% (5,519)
  2. 4 stars16% (1,246)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 5,701-5,710 of 7,365 reviews
Feb 27, 2023
Reviewer name: maryc508
1 out of 5 stars
1 out of 5 stars review

BAD FOR ENVIRONMENT

Nope. not good!!! FIRST OFF ITS BAD FOR THE ENVIRONMENT!!! And second it tugs on your skin when you're rubbing your face, and also it burned my skin!! Terrible ingredients.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We're so sorry to learn this. Our team would like to look into your experience. Please give us a call at 1-800-582-4048 when you have a chance. We are available M-F from 9am-5:30pm ET. Thanks!

Dec 14, 2023
Reviewer name: stephanies1246
5 out of 5 stars
5 out of 5 stars review

Works wonders

These are one of the best makeup remover wipes. I have never had any issues with messing with my skin or eyes, this is a product that I will continue to use for all my makeup days.

Review from influenster.com
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Apr 17, 2023
Reviewer name: katiea263
4 out of 5 stars
4 out of 5 stars review

Works great but stings around eyes!

Love these makeup wipes for the days that I do wear makeup. They are gentle on my whole face but by my eyes. If I do wear eye makeup, I have to be careful around my eyes and apply some lotion after to make sure they don't get too irritated.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

We're sorry to hear this! This is not the result we expect from our products, so we would love to learn more! Please give us a call at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm ET. We are looking forward to hearing from you.

Feb 21, 2025
Reviewer name: alejandrar571_6828
5 out of 5 stars
5 out of 5 stars review

A staple

Great value. The best wipe, very neutral scent/unscented. These are so soft, so good at removing makeup, you really don't need another wipe. Neutrogena does this best.

Review from influenster.com
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Mar 9, 2023
Reviewer name: hannahd345
5 out of 5 stars
5 out of 5 stars review

It was great

 And smell good there was enough of it. I didn't have to get any more I could use as much as I want on that one rag and not have to keep switching them out.

Review from influenster.com
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Jul 6, 2025
Reviewer name: sydcorbs_2673
4 out of 5 stars
4 out of 5 stars review

Make up be gone!

I like these wipes as they don't leave an oily residue. They offer convenience on the go and are effective on waterproof makeup. The packaging is where they lose a star from me because the bag never reseals correctly and then they dry out.

Review from influenster.com
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Apr 11, 2023
Reviewer name: chanillel
3 out of 5 stars
3 out of 5 stars review

Worked but

These do work but I did feel like I had to rub my hard on eye makeup and use more than one. I don't feel like I wear a lot of makeup so one should be enough.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Mar 22, 2024
Reviewer name: lizd169
2 out of 5 stars
2 out of 5 stars review

Only good if you're in a pinch

Does not do a great job of removing makeup. You have to scrub hard to remove mascara. Leaves my face very dry. Packaging makes it hard to prevent wipes from drying out before you can finish them all.

Review from influenster.com
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reply from Consumer Care

Hey there! Thanks so much for sharing your feedback with us. We'd love to learn more! When you have some time, please give us a call at 1-800-582-4048, M-F from 9AM-5:30PM EST, along with your reviewer name. We look forward to hearing back from you soon.

May 31, 2021
Reviewer name: jessicag610
5 out of 5 stars
5 out of 5 stars review

Super soft on my skin and didn't leave any irritation! The fresh/clean smell is amazing! With just one wipe I am able to clean my entire face! One of the best face wipes I've used yet!

Review from influenster.com
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Mar 17, 2024
Reviewer name: queendany
4 out of 5 stars
4 out of 5 stars review

Good makeup wipes that won't dry out your face!!

I use these wipes to get makeup off prior to cleansing and they effectively get the makeup and mascara off without drying out my skin. I would recommend this as a gentle quick, effective makeup remover.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159