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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 531-540 of 7,370 reviews
Dec 11, 2018
Reviewer name: Unknown84932929
1 out of 5 stars
1 out of 5 stars review

Rash BEWARE

I have been using this product for about a year now, I get home from work one night and get one out like I normally do. I place it on my face and feel immediate burning.... I now have a large on my face and around my eye.... do not use

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Thank you for bringing this to our attention. We're so sorry to hear about your reaction while using our wipes and would like to learn more. When you have a chance, give us a call at 1-800-582-4048. We're available Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Aug 11, 2017
Reviewer name: Jakey321
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Feel so clean!

I tried another cleansing wipe but went right back to Neutrogena all-in-one. It takes all my make-up off easily; without having to scrub at all. Leaves your skin feeling soft too!

Review from Walmart.ca
Helpful?2ARNKNFCGN1T13896862159
Aug 26, 2020
Reviewer name: Rabitoye3
5 out of 5 stars
5 out of 5 stars review

Not All Created Equal

I honestly thought all makeup wipes were created equal but that just isn't the case. After using generic ones I went back to these ones. Not only do they work better, but they leave my skin feeling soft and refreshed

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
May 6, 2018
Reviewer name: Chrissy B
1 out of 5 stars
1 out of 5 stars review

Chemical Reaction

I brought this product a week ago , the day after prom and i used the wipe my face was itching uncontrollably and burning . I woke up the next day with white head bumps and a rash around mouth , eyes

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer care

We're sorry to hear this! We never expect any of our product to cause a reaction and we’d like to hear more about your experience. So we can give you personalized attention, please call: 1-800-582-4048 Monday through Friday 9AM-5:30PM EST. Thanks!

May 26, 2023
Reviewer name: Cnb
2 out of 5 stars
2 out of 5 stars review

Just Okay

I purchased these because the Members Mark brand was no longer available. These are not nearly as good. The wipes are small and do not smell as good as the Members Mark brand. Please bring them back!

Helpful?2ARNKNFCGN1T13896862159
Feb 7, 2019
Reviewer name: JENinGR2
3 out of 5 stars
3 out of 5 stars review

Like not love

The product itself is amazing. I enjoy that the wipe is full size when removing all make-up. I do wish they would make this in a compact size as well. There are times I like to use it for my eyes only.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
May 29, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

work great

I've bought makeup remover wipes once and they didn't remove all of my makeup. I was able to give these a try and I like them, removes all of my makeup. They are soft and have a nice scent.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Aug 2, 2018
Reviewer name: Trey99
1 out of 5 stars
1 out of 5 stars review

Burning checks

First time I finally used these wipes that I have bought over a month ago, and my checks are still burning(this is the next day) and they is a red dry patch on each side of my check they are so hot and irritated.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We're so sorry to hear that, we definitely wouldn't expect that from any of our products and we'd like to look into your experience in greater detail. When you have a moment please give us a call at 1-800-582-4048, Mon-Fri between 9 AM and 5:30 PM EST. We hope to hear from you soon!

Jan 15, 2023
Reviewer name: karas108
4 out of 5 stars
4 out of 5 stars review

Does the job

This product does the job. I wouldn't rave about it though. Makeup wipes like these I've realized are wasteful especially since if you have a full face of makeup, you'd need to use more than one wipe. The wipes dry out over time after continuously opening them. If you're debating between these makeup wipes or a cleansing balm, I would suggest the cleansing balm. However, if you're on the go, then these would be more convenient.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We appreciate your review, and we're sorry to hear this happened. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

May 25, 2023
Reviewer name: mevid1
4 out of 5 stars
4 out of 5 stars review

Makeup remover wipes

This product is excellent at removing makeup. Although it removes the makeup pretty fast, I would have rated it 5 stars if It did better at completely removing eyeliner from my eyelids. Overall it smells good and I would recommend it! It doesn't dry out my face like other makeup wipes I've tried using before.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

Hi. We're sorry to hear these didn't remove all your makeup like we'd expect them to. We'd like to chat more about your experience. Please give us a call at 1-800-582-4048 Mon-Fri 9am-5:30pm EST and have your reviewer name available. Thank you!