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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,691-1,700 of 4,635 reviews
Mar 5, 2024
katem431
3 out of 5 stars review

Prefer a cleansing wipe, if I have to

I have used these off and on over the years. These work in a pinch, but I prefer cleansing wipes if I have a choice for the pinch (I like Bioré's, you can actually see dirt and sebum come off). My skin is very sensitive, so these are also stripping, and I find my mascara never fully comes off (but I also have sensitive eyes…) Not ideal IMO

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Neutrogena

Hey there! We're super sorry to hear that the wipes weren't up to par. When you can please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm ET so that we can learn more. Thanks!

Apr 25, 2025
allies220_8250
5 out of 5 stars review

My Ride-or-Die for Makeup Removal

I've been using the Neutrogena Makeup Remover Cleansing Towelettes for years, and I can confidently say they've earned permanent real estate in my bathroom drawer (and my travel bag, purse, glove compartment… you get the idea). As someone who never goes to bed with makeup on—no matter how tired I am—these wipes have become my nightly non-negotiable. They're gentle on my skin, don't leave any greasy residue, and take off everything—even stubborn mascara, long-wear foundation, and the occasional kid-applied glitter (because, mom life). One wipe does the job without tugging or scrubbing, which I appreciate now more than ever as my skin leans drier with age. I've tried other brands, but I always come back to these. They're just that good. If you're a daily makeup wearer or just want something that actually works and feels good on your skin, these are it. Forever a staple. Because let's be honest—if I can manage to wash the day off after four kids, dinner chaos, and a rogue sticker stuck to my hair, anyone can… and these wipes make it possible.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 20, 2025
nicolet288_9593
5 out of 5 stars review

Go buy it!

Genuinely works. I've had experience with many makeup removers but I always find my way back to this one! I love these so much. It effortlessly takes off my makeup especially my mascara, the packaging makes it easy to access the wipes. And they smell pretty good actually!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 26, 2021
lesliep91
4 out of 5 stars review

I really enjoy these makeup cleaning wipes. They're affordable and leave your face feeling fresh and clean when in a hurry. They're fairly gentle and come in non scented as well! I recommend and repurchase! Hydro Boost Compostable Cleansing Makeup Remover Wipes

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 19, 2019
buddysmom1009
4 out of 5 stars review

Removed most of makeup.

I bought these wipes because I have a back issue which makes it hard to bend over to wash my face at the sink all of the time, so I thought these would work. It didn't remove all of my foundation & blush and really did terrible on my eye makeup & I don't wear waterproof makeup. I had to keep rubbing my eyes because my mascara was just smearing & after using 2 towelettes I gave up & washed my face in the sink. These are OK in the morning to refresh my skin or at night on days I don't wear makeup. I was very disappointed with these from such a grear brand.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Company Service

We want to chat more about your experience with this product. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!

Mar 27, 2025
anht25_3005
5 out of 5 stars review

Make up remove

Shout out to this remove make up item. It works really well and perfectly. Just 1 swipe is able to move 70% of make up things. Specifically eyeliner, eye color and mascara. The scent is quite comfortable. Easy to carry and have one in your daily bag.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 26, 2022
RiRiD
1 out of 5 stars review

New formula is terrible!

I don't know what is happening but it seems like all of my favorite products are changing for the worse. The "new and improved" formulas are always terrible. These wipes are no exception. They're pretty dry and are ripped before using them. Takes multiple wipes to remove makeup when it used to only take one. Face feels irritated and dry. I'm going to have to find another product.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Social Media

Hi There! Thank you for letting us know about your issues with our product. We would like to know more about your experience. Would you please call us at 1-800-582-4048 Monday - Friday 9 AM - 5:30 EST so we can gather more information? Thank you!

May 30, 2025
tealbrand_6073
5 out of 5 stars review

Love this Makeup Wipes

One of my first freebie I got in a Free Beauty Box and turn out I Really love how great it clean my makeup off and left my face feeling clean and not dry been a fan ever since and the smell is not too strong this is a must have for anyone who wear makeup or need to Wipe off all the dirt and dust from being outside and it fit in your purse or backpack and it come in different sizes and pack

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 15, 2023
karas108
4 out of 5 stars review

Does the job

This product does the job. I wouldn't rave about it though. Makeup wipes like these I've realized are wasteful especially since if you have a full face of makeup, you'd need to use more than one wipe. The wipes dry out over time after continuously opening them. If you're debating between these makeup wipes or a cleansing balm, I would suggest the cleansing balm. However, if you're on the go, then these would be more convenient.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We appreciate your review, and we're sorry to hear this happened. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Sep 24, 2018
Nckid
1 out of 5 stars review

Not for me

I'm new to this product. I used 1 package and everything was fine no issues and they worked well. I just bought a double pack and after using these my eye have become extremely sensitive to light and have gotten extremely itchy. I stopped using the pack I have and my eyes are returning to normal. I won't use these again.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Thanks for giving our makeup removing wipes a try, Nckid, and sorry to hear that you didn't have long-term luck with them! We're surprised to hear this and want to help, so please call us at 1-800-582-4048, Monday - Friday, from 9am to 5:30pm ET so we can talk some more. Thank you!