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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,541-1,550 of 4,635 reviews
Jun 29, 2020
vagabondj
5 out of 5 stars review

For a quick or initial remover, I use these wipes. Though not recommended for an everyday remover, it has been gentle enough on my skin that I use them when I'm feeling too lazy to go through an entire makeup removal process. Also great to pack for traveling. This has always been my go-to wipes and I'll always have them around. I totally recommend these!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 29, 2019
Unfunsara
5 out of 5 stars review

finally The relief my skin needed

I have suffered as an adult with sensitive skin that broke out. To combat this I have spent countless dollars on beauty products. After much frustration I decided to try an approach of a makeup remover before cleansing. I tried neutrogena wipes. Much to my surprise my skin is clear and soft and looks better than it has in years.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Apr 12, 2023
hannahf4
5 out of 5 stars review

Works great!

Easy to use, easy to pack for a trip, and removes makeup quickly! I always make sure to take a pack when I go on a cruise, since you have to change your style multiple times—and it's been a lifesaver. It's also nice that they are now on a plant based material, so better for the environment now than they were in the past.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 24, 2025
MissReviewer8
4 out of 5 stars review

Soothing Nights Ahead

[This review was collected as part of a promotion.] I'm impressed with Neutrogena Night Calming Makeup Remover Face Wipes! They gently remove makeup while soothing my skin. Key benefits: - Effective makeup removal - Gentle and non-irritating - Lovely calming scent Highly recommended for those seeking a gentle, effective, and convenient makeup remover. Only drawback: wipes can be a bit dry, making them less effective for heavy or waterproof makeup.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

May 26, 2022
Hailey016
5 out of 5 stars review

Makeup Wipes

[This review was collected as part of a promotion.] I definitely liked these makeup remover wipes. They are pretty good at removing makeup quickly with only one wipe. I liked that they didn't make my face oily or anything like that. The only downside is it makes my face really red for a few minutes afterwards but it goes away fairly quickly.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Hi there! We so appreciate your review but we're sad to hear about the redness you experience. Give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm EST to share more with us.

May 10, 2018
Megs94
4 out of 5 stars review

Love them

I've used these for years and not a problem. Occasionally in winter months I'll get a burning rash but I know it's because of using them on already irritated skin from washing with cleansers too much. The wipe itself has not caused a problem. Picked up a new package a few weeks ago and good as always.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're happy to hear that you continue to have good experiences with our Neutrogena Makeup Remover Cleansing Towelettes, Megs94! However, because you mention that you used to get "burning sensations" when using our wipes on irritated skin, we would like to chat with you directly about this experience. Could you please give us a call at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST? We hope to hear from you.

Jul 10, 2020
ashleeh14
4 out of 5 stars review

While I prefer towelettes over the use of cotton pads, I feel that these are very wasteful. Also, they do an okay job at removing makeup. They are effective on the face (foundation, concealer, etc), but it is difficult to remove eye makeup, particularly waterproof mascara, with these and many times I've had to use more than one to completely remove eye makeup.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 8, 2024
marnusk_387
5 out of 5 stars review

Works good with waterproof mascara

This is my favorite and first option to take on trips or when I don't have enough time to wash my face and follow my skincare routine. It removes all the excess of makeup without to much effort. I recommend for the waterproof mascara just leave the wipe for a min or 2 in your eyelashes without scrubbing and it will get rid of the mascara. I don't recommend to use it daily to avoid get your skin dry.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 1, 2023
sammyb38
1 out of 5 stars review

Harsh on Skin

These wipes are probably better if you do eyeshadow looks and wanted a cut crease look or cleaning up some lines, but using this as a makeup remover all over your face is very harsh and irritating, especially those with sensitive skin. Use a cleansing water instead

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Oct 9, 2024
courtney_reviews
5 out of 5 stars review

If stranded on island, These are what I'd take. (Assuming I'm wearing makeup).

I've used these exact wipes every day for years! They're gentle on my sensitive eyes and remove the most stubborn mascara! Each wipe is bigger than my hand (pictured) so I sometimes tear them in half, one for each eye! I use the unscented wipes but the scented are pleasant too and maybe .05% more effective at getting stuck on eye liner. They're NOT a replacement for soap and water so don't rely on these to do your daily cleansing. But these keep you will raccoon eye free. Definitely keep a small bag in your purse, beach bag or car and a pack by the bed so you have no excuse to sleep in filthy makeup!! The cost adds up when you use them daily but they have sales and value packs at warehouse type stores.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159