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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,693 ratings7,369 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,246)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 1,421-1,430 of 7,369 reviews
Nov 22, 2023
Reviewer name: casarant
4 out of 5 stars
4 out of 5 stars review

One of my go-tos

I've used these wipes since I first started wearing makeup and they have always done the job well. They're a bit harsh, so be careful if you have sensitive skin. The scent can be overwhelming, and I often opt for the lavender scent so that it covers the harsher chemical smells. Overall, they're great for a trip or everyday use.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Neutrogena

Hey there, we're sorry to hear our makeup wipes haven't met your standards or ours! We'd like to learn more about your experience, so when you have a moment please call us at 1-800-582-4048. We are available Monday-Friday 9:00 AM to 5:30 PM EST.

Jul 6, 2024
Reviewer name: Kara3
4 out of 5 stars
4 out of 5 stars review

Caution if you have sensitive skin

[This review was collected as part of a promotion.] I'm a huge fan of Neutrogena products and have always used their products in the past with amazing results !! However , I was not paying attention to the complete description on these Makeup Remover ultra soft cleansing towelettes . I have sensitive skin and as a result cannot use that's . My skin reacted immediately with a terrible rash and burning sensation.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Feb 29, 2024
Reviewer name: cheyannerose123
5 out of 5 stars
5 out of 5 stars review

Effective and gentle!

I have been using these makeup wipes for over 5 years and I highly recommend! They are gentle yet effective at removing all makeup. They don't have any scent in my opinion. I think the seal on the packaging could be improved as I have noticed the wipes tend to dry out after a few weeks.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Hey there! Thanks for being a dedicated fan, but we're sorry to hear this! Please call us at 1-800-582-4048, M-F, 9AM-5:30PM ET. We can't wait to chat soon!

Apr 2, 2024
Reviewer name: annienicole7
5 out of 5 stars
5 out of 5 stars review

Effective and doesn't irritate my skin

I love this make up remover. It is light and easy on my skin and it works so well. I usually wipe my eyes only 1-2 times and my mascara comes completely off. This doesn't irritate my skin and it doesn't leave a residue. I use this each night and he's very effective.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 8, 2024
Reviewer name: ngoct64
5 out of 5 stars
5 out of 5 stars review

Must have!

Have been using these for over a decade to remove waterproof make up. They've always worked amazingly, removes my makeup very easily, feels great on my skin and leaves it smooth. No need for water afterwards. One wipe cleans makeup right off, and they smell great!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Dec 26, 2023
Reviewer name: rae.
5 out of 5 stars
5 out of 5 stars review

Great makeup wipes

Great product every effective and gentle on skin. This is pretty much the only make removal wipes I use and have been for years now. I usually run out pretty quickly because I wear make often, but it always leave my face feeling clean and moisturizes.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 13, 2023
Reviewer name: emilyk489
3 out of 5 stars
3 out of 5 stars review

Can have a burning feeling

The product does get makeup off the skin effectively and there is little to no scent. The reason I gave it three stars is because I find that is can sometimes leave my skin with a burning feeling and I definitely have to keep it away from my eye area otherwise my eyes get really irritated. There is a slight sticky residue after but leaves about 20 minutes after use. Packaging is just average but it gets the job done.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thank you for bringing this to our attention! We don't expect our wipes to burn or leave a residue, and we'd like to learn more. When you get the opportunity, please call us at 1-800-582-4048 between Monday - Friday 9:00am-5:30pm EST. Thank you in advance!

Oct 19, 2023
Reviewer name: megana291
5 out of 5 stars
5 out of 5 stars review

Leaves your skin feeling refreshed

I've used some makeup wipes that have left my skin feeling sooo irritated and red! This brand has been the only brand that has been tough on my makeup while being gentle on my skin. It does a great job of removing all of my makeup I never have to use more than one wipe on my face at a time.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 10, 2025
Reviewer name: dannisaves_373
5 out of 5 stars
5 out of 5 stars review

Go to after a night out!

I love these wipes! They're definitely my go to for traveling or spending the night out, but I even use them at home because they're so easy and effective. All of my makeup comes right off, no residue or lingering smell, and they're sooo soft. I like that it's also got a good reseal because they last a long time without drying out

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 7, 2019
Reviewer name: Kassie
5 out of 5 stars
5 out of 5 stars review

I use these daily, they're my go to makeup remover

I would hands down recommend this to everyone! I use the regular blue ones every day and I use the purple night time ones before bed if I need a good nights sleep! I do have one question because I feel like no one really knows the right answer, do you take out the wipes to put in the blue box or do you just put the entire package in there? Asking because I put the wipes since they don't dry out in the box and my friends put the entire package. Need to settle this debate once and for all!(;

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

Thanks for the love, Kassie! If you're using the fun tub for our wipes, you can feel free to put in an entire package like your friends do, or you can take them out first like you do! Either or!