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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,693 ratings7,369 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,246)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 1,321-1,330 of 7,369 reviews
Apr 24, 2024
Reviewer name: savs11
1 out of 5 stars
1 out of 5 stars review

Drying face wipes

Don't use makeup wipes. Use an oil or cream cleanser to remove debris prior to actual cleansing. Makeup wipes are harsh on the skin and can cause dryness, irritation, redness and inflammation on the skin. They are full of harmful filler ingredients. If wipes are easier for you, do research or apply makeup remover to a bamboo face towel.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Feb 25, 2024
Reviewer name: macamila
3 out of 5 stars
3 out of 5 stars review

Helps remove some of your makeup but not completely

I tried this product a few times. I liked how it helps you when you're in a rush or just tired to wash your face after a long day. It doesn't remove your makeup completely but it does help remove majority. The smells is a gentle smell that I like and is not a loud smell. It doesn't irritate your skin. The product is good quality. I would recommend it but not as your only product to remove your makeup.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We're sorry to hear this. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Nov 5, 2023
Reviewer name: eydimarp
3 out of 5 stars
3 out of 5 stars review

negativity but still on the market

Ok, this is more than a review, it's also a question. These wipes, the truth is, I have never used them and I have had them on hand because of the terror they have planted in us that they are going to damage our faces, but I do have an aunt who uses them. but she has very mature and dry skin so girls better stay away or if you want to try them, test them for a week if you don't see any reaction or damage on your skin

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Mar 2, 2020
Reviewer name: anniep17
5 out of 5 stars
5 out of 5 stars review

These are my favorite makeup removers! I tried switching to cheaper alternatives in the past like burts bees or Kirkland brand wipes, but they don't compare. This brands makeup remover wipes are the only ones to not hurt my eyes as I take off my makeup and they also are the only ones that only require one wipe to take off my makeup. Some other brands I have to use 2 wipes and even then I can still see makeup on my face. Highly recommend these!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Apr 10, 2012
Reviewer name: LivinOvr40
5 out of 5 stars
5 out of 5 stars review

Love it for Waterproof Mascara!

I love these make-up removal wipes, especially for waterproof mascara! I've tried three different brands and nothing takes off my mascara as easily and as well as these wipes. They do leave my face feeling a bit oily, although I already have oily skin. That said, now that I've found them, I won't use anything else to remove mascara.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
Jan 24, 2025
Reviewer name: Mitsuki6
5 out of 5 stars
5 out of 5 stars review

Amazing to use and travel with

[This review was collected as part of a promotion.] I love these wipes! They work on all types of makeup. This even worked on waterproof eyeliner, one of the hardest things to remove, in my opinion. The scent is one of the best things about it. It was soft, pleasant, and calming. It didn't cause any rash or sensitivity for me. They are great for travel although I wish I could get them in a smaller travel pack as an option. All of my reviews reflect my honest, personal experience with the reviewed item. I am not influenced by any outside source, and I will always try to be as honest as one could be.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Nov 13, 2024
Reviewer name: kvbritt1
2 out of 5 stars
2 out of 5 stars review

Not great

Neutrogena Makeup Remover Cleansing Wipes are convenient and quick for removing makeup, dirt, and oil at the end of the day. They're soft, gentle on the skin, and do a decent job of breaking down makeup, including waterproof formulas. However, they can sometimes leave a slight residue or a sticky feeling, which may require a follow-up cleanse for some users. While effective for everyday use, they might not be the best choice for those with sensitive skin due to their fragrance. Overall, they're a solid option for a fast and easy skincare step, but not a game-changer.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jul 12, 2024
Reviewer name: AnnaB234
5 out of 5 stars
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] I loved these wipes! They do an amazing job at taking off all of my makeup without me having to scrub too much. It's not harsh on my skin and leaves it feeling super soft. I would definitely recommend this if you're in the market for a new makeup remover

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Apr 6, 2023
Reviewer name: deinfluencing
3 out of 5 stars
3 out of 5 stars review

Basic makeup wipe

Pros: I find these wipes to be incredibly convenient when I need to remove my makeup quickly and effectively. The formula is gentle on my skin, which is a big plus since I have sensitive skin. They are very effective at removing all types of makeup, including waterproof mascara and long-wear foundation. I also like that they don't leave any residue or film on my skin, which can be a problem with some other makeup removers. These individually packaged wipes are perfect for travel or to carry around in my gym bag. Cons: The cost of these wipes can be a little higher than some other makeup removers I have tried. The scent of these wipes is quite strong and chemical-like, which some people might find overpowering. Since these wipes are disposable, they are not the most eco-friendly option available. I have also found that, while gentle for most people, they may not be suitable for those with extremely sensitive skin or those looking for a more eco-friendly option. Finally, they may not work as effectively on certain types of heavy or stubborn makeup. Overall, I think that Neutrogena Makeup Waterproof Wipes are a great option for anyone looking for a quick and convenient makeup remover. While they may not be suitable for everyone, they have a lot of pros that make them worth considering.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Service

We appreciate your review. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Jul 6, 2024
Reviewer name: Kara3
4 out of 5 stars
4 out of 5 stars review

Caution if you have sensitive skin

[This review was collected as part of a promotion.] I'm a huge fan of Neutrogena products and have always used their products in the past with amazing results !! However , I was not paying attention to the complete description on these Makeup Remover ultra soft cleansing towelettes . I have sensitive skin and as a result cannot use that's . My skin reacted immediately with a terrible rash and burning sensation.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!