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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 1,201-1,210 of 7,370 reviews
Nov 17, 2014
Reviewer name: Jabran
1 out of 5 stars
1 out of 5 stars review

Formula changed

I have sensitive skin. These wipes have never bothered me before. I noticed from the start the wipes were rough and had a different smell, burned and irritated my skin. My face and neck is red and swollen. I will not be buying these again. If the redness and irritation does not go away I will be going to the Doctor.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thank you for letting us know about what happened when you used our product, Jabran. This is not typical and we would like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EST. We hope to hear from you.

May 30, 2022
Reviewer name: carebear5555us3
4 out of 5 stars
4 out of 5 stars review

Soft, non irritating cloths

[This review was collected as part of a promotion.] Neutrogena makeup remover ultra-soft cleansing towelettes live up to their name, they are soft. These towelettes did not irritate my skin while I was rubbing my face to remove my waterproof makeup. My skin felt clean and calm. I like that I can put my used towelettes in my composter as these are made from plants. I also like that no parabens, alcohol, sulfates, phthalates, soaps and dyes are not in this product. I just wish more towelettes were in this package. This towelette was able to remove all my makeup.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Jan 21, 2023
Reviewer name: christiegioo
3 out of 5 stars
3 out of 5 stars review

I've used better

I'm writing this product of three out of five stars because I honestly I've had better make up wipes in the past. I feel like the make up wipes do not fully take off all of your make up with just one wipe. He leaves a lot of residue left on your skin that you will have to rinse off with water after using these wipes.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 29, 2025
Reviewer name: Megan5
5 out of 5 stars
5 out of 5 stars review

Calming

[This review was collected as part of a promotion.] The wipes are soft, generously sized, and effectively remove most makeup—even waterproof mascara—without excessive rubbing. The calming fragrance is light and pleasant and not overpowering they're a convenient, travel-friendly option for removing makeup before bed, but not a full replacement for a deep cleanse.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Nov 21, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

One wipe goes a long way, soft and gentle on skin.

As a makeup remover wipe it is soft and it removed my waterproof mascara without a problem. It didn't leave and residue feel on my skin and I also love the gentle scent. Very gentle on skin. Didn't give me any discomfort while wiping my makeup off my face.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
May 24, 2022
Reviewer name: Leebreview4
5 out of 5 stars
5 out of 5 stars review

makeup remover unscented towelettes

[This review was collected as part of a promotion.] These Neutrogena make up Remover cleansing towelettes are so soft on skin.I am so glad these are scent free.This removes all kind of water proof makeup to 95% .So when I am tired by the end of the day all I need is one or two towelettes to wipe off my face.This did not irritate my skin at all.One pack contains 50 environment friendly wipes.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Sep 12, 2024
Reviewer name: brittanyb0647
5 out of 5 stars
5 out of 5 stars review

Refreshing

Honestly such a refreshing product, packaging could be better bc if it doesn't stick right it dries out. No smell to me so that's great. Even if I don't have makeup on I'll use one to wipe my face down just because it gives me that refreshed feeling.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jan 24, 2025
Reviewer name: Meliss02151
5 out of 5 stars
5 out of 5 stars review

Soft makeup wipes!

[This review was collected as part of a promotion.] These makeup remover wipes are very soft and felt nice on my skin when removing my makeup. The wipes didn't irritate my skin and got all the makeup off. They had a nice clean calming scent that was subtle and not overpowering. I've always been a fan of Neutrogena makeup remover wipes and these night calming ones are my new favorite.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
Apr 20, 2025
Reviewer name: nicolet288_9593
5 out of 5 stars
5 out of 5 stars review

Go buy it!

Genuinely works. I've had experience with many makeup removers but I always find my way back to this one! I love these so much. It effortlessly takes off my makeup especially my mascara, the packaging makes it easy to access the wipes. And they smell pretty good actually!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 13, 2023
Reviewer name: emilyk489
3 out of 5 stars
3 out of 5 stars review

Can have a burning feeling

The product does get makeup off the skin effectively and there is little to no scent. The reason I gave it three stars is because I find that is can sometimes leave my skin with a burning feeling and I definitely have to keep it away from my eye area otherwise my eyes get really irritated. There is a slight sticky residue after but leaves about 20 minutes after use. Packaging is just average but it gets the job done.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Thank you for bringing this to our attention! We don't expect our wipes to burn or leave a residue, and we'd like to learn more. When you get the opportunity, please call us at 1-800-582-4048 between Monday - Friday 9:00am-5:30pm EST. Thank you in advance!