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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars
7,694 ratings7,370 reviews
  1. 5 stars72% (5,523)
  2. 4 stars16% (1,247)
  3. 3 stars6% (442)
  4. 2 stars3% (199)
  5. 1 star4% (283)
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Showing 1,141-1,150 of 7,370 reviews
Feb 21, 2023
Reviewer name: cherylw106
3 out of 5 stars
3 out of 5 stars review

Too much fragrance and oil in the ingredients on t

The wipes worked well in taking off my makeup but I was surprised by the fragrance in the wipes because your face is a very sensitive area regardless if you have sensitive skin or not and also it left an oily texture on my face so I had to wash my face after taking the makeup off in the areas that I already wiped with the Neutrogena makeup remover wipes and because of the fragrance in the wipes it left a burning feeling on my face and made around my eyes a bit red

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

Hi there! Thanks for sharing with us. We are sorry to hear this happened and we’d like to learn more about this experience. Please call us at 1-800-582-4048, Monday – Friday from 9am to 5:30pm ET. Thank you!

Oct 1, 2024
Reviewer name: michelew103
5 out of 5 stars
5 out of 5 stars review

Effective

Great makeup wipes,these are thicker and softer than ones I have used before,only one wipe is needed to remove all eye makeup,most I have used i need two wipes,no smell that I can detect, nice packaging,peel off strip and remove a wipe and replace for next use,my.eyes did burn very slightly, but nothing I couldn't handle,my eyes are sensitive so this is normal for me,be these were less irritating than most I have tried,I love that they are soft, so that also makes them less irritating, these will be my new go to makeup remover wipes!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from Customer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

May 10, 2018
Reviewer name: Megs94
4 out of 5 stars
4 out of 5 stars review

Love them

I've used these for years and not a problem. Occasionally in winter months I'll get a burning rash but I know it's because of using them on already irritated skin from washing with cleansers too much. The wipe itself has not caused a problem. Picked up a new package a few weeks ago and good as always.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care

We're happy to hear that you continue to have good experiences with our Neutrogena Makeup Remover Cleansing Towelettes, Megs94! However, because you mention that you used to get "burning sensations" when using our wipes on irritated skin, we would like to chat with you directly about this experience. Could you please give us a call at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST? We hope to hear from you.

Jan 1, 2023
Reviewer name: briannag6
4 out of 5 stars
4 out of 5 stars review

A staple!

I always use these wipes whenever I need to remove my makeup. They are a staple in my bathroom cabinet! They take off all of my makeup super easily, and sometimes I don't even need a full wipe to get the job done. The only con I see in this product is that it leaves a bit of oily residue on your skin, so it's important to use a cleanser after. Regardless, this is a great product!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Jan 15, 2024
Reviewer name: carlam303
5 out of 5 stars
5 out of 5 stars review

Convenience and effectiveness

Neutrogena Ultra Soft Makeup Remover Wipes are designed to effectively remove makeup, including waterproof mascara, while being gentle on the skin. They offer convenience, portability, and a soft texture that is easy on the face. Additionally, these wipes are formulated to leave the skin feeling clean and refreshed without heavy residue and smelling clean.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jan 23, 2024
Reviewer name: emilya621
5 out of 5 stars
5 out of 5 stars review

ONLY MAKEUP WIPES I USE!!

Neutrogena Ultra-Soft Makeup Remover Wipes for Waterproof Makeup offer a convenient and effective solution for effortlessly removing stubborn makeup, especially waterproof formulations. These wipes are saturated with a gentle yet potent cleansing formula that effectively breaks down and lifts away even the most stubborn waterproof makeup, including mascara and long-wearing lip products. The ultra-soft texture of the wipes is gentle on the skin, providing a comfortable and smooth makeup removal experience. The wipes are also infused with a conditioning formula to leave the skin feeling hydrated and refreshed. With their portable and easy-to-use packaging, Neutrogena Ultra-Soft Makeup Remover Wipes are perfect for on-the-go use or a quick and efficient makeup removal routine. It's a go-to choice for those who appreciate the simplicity and effectiveness of makeup wipes, especially when dealing with waterproof makeup.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Mar 28, 2025
Reviewer name: HaleyA
5 out of 5 stars
5 out of 5 stars review

Must have

The Neutrogena Ultra Soft Makeup Remover Wipes are a convenient and gentle way to remove makeup. They effortlessly wipe away even waterproof mascara and long-wear foundation without irritation. The wipes are soft on the skin, leaving it feeling clean, refreshed, and moisturized. A must-have for quick and effective makeup removal, especially for sensitive skin!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Nov 15, 2023
Reviewer name: slightlymango
5 out of 5 stars
5 out of 5 stars review

Gentle yet effective

I find these to be very effective at removing makeup. They're gentle and a sturdy wipe that really removes makeup especially around the eyes. They're easy to find in the store and a reasonable price. I keep a pack in my bag and car so I can use them on the go.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Sep 11, 2023
Reviewer name: saral364
4 out of 5 stars
4 out of 5 stars review

Effective and Gentle

These wipes do a good job of removing all types of makeup, although I often times have to do a double removal, almost like a double cleanse, to go back and pick up the last traces of foundation, etc. I find them to be gentle enough for daily use and not overly scented.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 4, 2024
Reviewer name: Amandam992
5 out of 5 stars
5 out of 5 stars review

Great!!

[This review was collected as part of a promotion.] I love these makeup remover wipes. They work really well. They took off my mascara with no issues. They are a good size, not too small. They smell so good and fresh!! My husband complimented how good my face smelled.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159