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Customer reviews for Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.) for
Neutrogena Makeup Remover Cleansing Towelettes and Face Wipes (132 ct.)
4.5 out of 5 stars
stars4,959 ratings4,635 reviews
  1. 5 stars72% (3,588)
  2. 4 stars15% (754)
  3. 3 stars5% (256)
  4. 2 stars3% (134)
  5. 1 star5% (227)
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Showing 1,051-1,060 of 4,635 reviews
Jan 1, 2023
taylorh421
3 out of 5 stars review

Neutrogena Ultra-Soft Makeup Wipe Remover

The wipes certainly take the initial layer of makeup off but it's still not cleaning your face. Use must be followed by a facial cleanser and regular PM skin care routine or your pores will remain full of makeup. Really, you'll need a double cleanse after using the wipes. The other concern is your skin can get a bit raw, especially if you use retinA. Lastly, keep this product away from your eyes! It burns! It is unlikely that I would recommend this product unless someone was in a pinch.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 15, 2020
isabellak26
4 out of 5 stars review

If you are looking for any type of makeup remover these work really well for all kinds of makeup, there isn't much I'd change about them other than a stronger kind to be able to get some of the hard to get eye makeup other than that these were really great.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Oct 28, 2024
audr3ylw
3 out of 5 stars review

A good makeup wipe

These makeup wipes are effective in the way they remove a majority of my make up. They are not the softest or wettest makeup wipe I've ever used, that's why I'm giving them a three out of five. I wish they were a little bit softer. I would still repurchase them though. 

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jul 4, 2024
Alexys9
4 out of 5 stars review

Good makeup wipes for travel

[This review was collected as part of a promotion.] I received this product in exchange for my honest review. I love this for traveling, and taking makeup off before a deep face wash, as part of a shortcut double cleanse. It takes off most makeup easily. Only points removed are for sometimes needed more remover or a second wipe to remove mascara. Definitely great for travel.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Mar 11, 2024
yukired
5 out of 5 stars review

Can't live without

Let's start with the positives. The price and quantity of these towelettes make them a great value for money. With 25 towelettes in a pack, they last for a decent amount of time, especially considering the affordable price point. I love that they are plant-based, aligning with my commitment to eco-friendly products. The packaging is incredibly convenient and user-friendly. The resealable pack keeps the towelettes moist and ready for use whenever I need them. They are compact and fit perfectly into any makeup bag, making them ideal for travel or on-the-go touch-ups. When it comes to removing face makeup and eyeshadow, these towelettes are superb. They are incredibly soft and gentle on the skin, making the process effortless and irritation-free. I'm always left with a clean and refreshed feeling after using them.

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Aug 20, 2024
fashionbug
4 out of 5 stars review

One of my favorite repurchases

I bought these for back to school and I wasn't disappointed! I think it's good value for what you are getting, the texture is nice and not rough on sensitive skin. Although the scent isn't the best the packaging makes up for it, super convenient and easy access!!

Review from influenster.com
Helpful?2ARNKNFCGN1T13896862159
Jun 16, 2022
Brenda
2 out of 5 stars review

New Formula

Why on earth would they make such drastic changes to the best makeup wipe out there? This new formula smells weird, burns my eyes, and doesn't even come close to removing my mascara as it used to. The wipe itself is alot smaller and not as moist as before, this formula makes me have to rub my eye makeup way too much to purchase again. I'll look elsewhere to see if I can find the old formula, if not it's on to another brand

Helpful?2ARNKNFCGN1T13896862159
Apr 24, 2020
martinez21112
5 out of 5 stars review

I have never tried make up cleansing wipes before. I got tired of always using a wash cloth so I purchased some of these. I will never go back to plain wash cloths. These wipes have saved me so much time. Makeup comes off like nothing. These are really cheap and life savers.

Review from influenster.com
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Nov 30, 2018
Sheba8
5 out of 5 stars review

Doesn't Feel or Smell Like Baby Wipes

I love all Neutrogena products and they outdid themselves with Makeup Remover Towelettes. Towelettes is a perfect description. Other products feel like baby wipes or household bleach wipes and OH THE SMELL. Neutrogena towelettes have a light fresh scent and they are not too bulky or flimsy. I tried them for travel and now I use them daily.

Review from Home Tester Club
Helpful?2ARNKNFCGN1T13896862159
May 11, 2018
Joniekw
1 out of 5 stars review

Oh my gosh I thought it was just me!

I took a little pack of these on an overnight flight to take my makeup off and refresh myself on the plane. I used them twice. When I got off the plane in the morning my eyes were red and swollen and I spent most of my vacation with swollen and then peeling eyelids and undereyes.

Review from neutrogena.com
Helpful?2ARNKNFCGN1T13896862159
reply from Consumer Service

We’re here to clear the air about our beloved Makeup Remover Wipes. We’ve heard and seen the passionate conversations that have recently taken place about potential skin/allergic reactions. Here’s the clean and honest truth – while we’re currently conducting a full investigation, we can confirm that there have been no changes to the formula of the wipes people have contacted us about. You can trust that all of our Neutrogena products are required to meet our rigorous quality and safety standards prior to us sending them to you and to your favorite store – there are absolutely no exceptions. As we respond to everyone who has contacted us, we’re asking for more information and providing each person with a convenient way to return the wipes. This will help us get to the bottom of this. Please call us at 1-800-582-4048 or DM @NEUTROGENA if you have any questions or want to provide us with additional information. You have our promise that we’ll continue to update you as we learn more.