We’re sorry you’re experienced a rash, and appreciate you reaching out with your concerns. Your safety is very important to us, and we make every effort to ensure our products (and the materials they are made of) are thoroughly evaluated to be safe when used as directed. We take your safety and comfort to heart, and would like to learn more details for our Product Safety Team. Please give us a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday.

We're sorry you didn't get the protection you expected, Chris. After thorough checks and consumer monitors, having the right absorbency pad should provide the positive experience you deserve, and we're letting the team know this wasn't the case for you. We want to learn more about your experience and see how we can improve and help with your purchase. To discuss this further, call us at 1-800-888-3115, M - F, 9 a.m. to 6 p.m. EST.