We're very sorry you aren't getting as much fragrance as you'd like from our Downy Unstopables. The great thing about this product is that you control the amount of scent. If you want a lighter scent, use less. If you want a stronger scent, use more. One thing that can affect the quality of the scent is if the product has gotten old. Give us a call at 800-688-7638; we'll help you figure out when and where your beads were made and help you further.

Thank you for taking the time to leave your review about the new lid for Downy Unstopables. We appreciate your input and will definitely let our teams know how you feel. If you ever have any questions, or if we can help you with anything, please give us a call at 800-688-7638. We're here for you.

We're sorry to hear this. For assistance with your order or delivery, please reach out to Sam's Club by calling 1-888-746-7726.