Thanks for taking the time to share your feedback! We want you to know we put our products through strict tests to ensure they work well in your home. This is certainly not a situation we’d want you to expect and we’d like to share some tips. As you may know, we recommend putting the beads in the wash before any clothing. Also, we recommend making sure the wash is not too full so the beads have room to dissolve. So we can see if we can help and gather details for our Quality Team, please give us a call at (800) 688-7638 Monday-Friday 9 AM - 6 PM EST.