We’re sorry that the scent of your purchase wasn’t what you anticipated. When we design our scent boosters, we do extensive research and consumer testing to create fragrances that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team.

We're sorry to hear that you feel this way, as our products go through many quality checks to ensure that they reach you in the best possible condition. We can assure you that we haven't made any recent changes to our Downy Unstopables. As well, it may be helpful to know that our bottles are filled by weight, not volume. You're always welcome to give us a call at (800) 688-7638 if there's anything more we can assist you with.