We love it! Even our dog loves to climb up the ladder and go down the slide!

Just finished installing this set. High quality materials and good instructions.

Product is made of quality material and workmanship. The manual contains detailed information. Only complaint at this point in time (kids have not started to use it yet) is the manual steps, parts and hardware are not labeled and outlined in a manner that makes for effecient assembly. It takes time to reorder and organize all the work and hardware, then correlate those to each step in the manual. There is an opportunity to do some of this as part of labeling and the manual. (I understand that these kits are modular and are put together, but there still could be improvements made)

[This review was collected as part of a promotion.] Space saving & functional design. Good quality materials & NOT the cheap thin easily breakable wood like seen in big box stores.....is very sturdy. Instructions were clear & understandable, well written, & fully complete. All accessories were nice quality as well!

[This review was collected as part of a promotion.] This play set was installed at the beginning of spring and my 3-year-old plays with it everyday! He loves both slides, the swings and trapeze, all of different things to climb (rock wall, rope ladder, regular ladder, and the monkey bars add-on). He even asks to have a picnic lunch in his play set.

Overall I very much like the quality of my playset. I do have one issue however, I have 3 bad deck boards. Two boards have sizeable splits in the ends of them, and one other has a sizable not that fell out, how do I go about getting replacement deck boards?_x000D_ my model # is 204070602, its the mountaineer with timbershield and deluxe green canopy cedar playset.

Missing pieces. The hardware to build and attach the tube slide were missing. Called three times already to get the parts sent. Unsuccessful.

Trying to currently put the swingset up and noticed we don't have 22 5/16 Tee nuts. Now the swingset is on hold and we are on limited time so again we wait

I bought a package of swing chain hooks that screw into the wood beam to replace the rusty broken one that came with kit around 14 years ago. I replaced it with the new ones and in less than a month, the bolt broke again almost in the same spot as the older one. My daughter might way 95 lbs soak and wet! I'm so glad she's no longer a toddler or young child. I'm also glad she wasn't hurt! Steel shouldn't break like that!!

Poor lumber quality and zero customer service