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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
330 ratings223 reviews
  1. 5 stars63% (208)
  2. 4 stars10% (32)
  3. 3 stars8% (25)
  4. 2 stars5% (16)
  5. 1 star15% (49)
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Showing 131-140 of 223 reviews
Jan 3, 2025
Reviewer name: Ann
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfy

No obnoxious odors when first inflated. Heavy so it doesn’t slide around. Comfy. A little too soft for my taste.

Helpful?30AH1NYCYB8Y13895356545
Jun 12, 2025
Reviewer name: Nicely made
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very comfy

We needed a new mattress and after shopping around and for the price, we decided on this mattress. We are very satisfied and it was a great choice.

Helpful?30AH1NYCYB8Y13895356545
reply from Member's Mark Team

We're so glad you are satisfied with the mattress we appreciate your great rating and recommendation!

Aug 27, 2026
Reviewer name: No name
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never fully rose and was way to soft for a medium

Very poor mattress

Helpful?30AH1NYCYB8Y13895356545
Sep 19, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Waste of money

The mattress was not the size it was advertised. Don't waste your time. It's been here for more than a week and no one has picked it up.

Helpful?30AH1NYCYB8Y13895356545
Sep 14, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Complete TRASH of mattress, any mattress would be better. BAD do not buy the smell is even worse, should discontinue this item. Now dealing to return

Helpful?30AH1NYCYB8Y13895356545
Jun 5, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Smell is horrible

I ordered this mattress on 5/13/26 and it still smells 🤢. It's so bad I have to leave the door closed and window open with fan on. I hope it fades it's awful!!

Helpful?30AH1NYCYB8Y13895356545
Dec 25, 2024
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely Great

This mattress is "Hotel Quality" - very solid, firm construction and heavy! Unfolded quickly after release from the box & plastic wrap! Slept on the floor for several nights before the bedroom suite arrived. As described on the box!

Helpful?30AH1NYCYB8Y13895356545
May 10, 2025
Reviewer name: ttab
4 out of 5 stars
4 out of 5 stars review

Love it!!

This mattress is so comfortable, I can't wait for bed every night. My only complaint - it has a chemical smell. I'm hoping the smell will go away with time.

Helpful?30AH1NYCYB8Y13895356545
Jul 13, 2025
Reviewer name: Mattress
5 out of 5 stars
5 out of 5 stars review

Very comfortable

We bought one mattress and found it so comfortable that we bought a second. It has NO faulty construction issues. We bought "medium" firm and it is highly supportive with a quality memory foam on top.

Helpful?30AH1NYCYB8Y13895356545
reply from Member's Mark Team

Thank you so much for this fantastic 5-star review!

May 29, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Terrible mattress, never expanded to its full size so fits loosely within its cover and coils start to protrude out. Sam's only response was to bring back to store. Terrible product and Sam's does not stand behind it.

Helpful?30AH1NYCYB8Y13895356545