Absolutely no instructions came with this just a small smaller box with parts

Missing pieces. Waiting on hold for over 20 minutes and then they just hung up on me. Pieces didn’t fit very well. I found this out assembling it to the point where I discovered the missing piece (the floor).

I bought two of these, they were a great price. The quality and ease of assembly was top notch. The instructions were easy to understand and complete. All of the components were packaged nicely.

Went to put it together today and much to my surprise and dismay there was no assembly instructions. So now I have to search the web for instructions.

Purchased this during the one day sale and had it shipped to my home. The box was missing brackets and caps in order to complete the assembly. I have tried emailing Keter to get the parts that were missing but haven’t heard anything from them.

This was easy to assemble. That’s the nicest thing I can say about it. It started making a loud popping sound after a few months of use. It’s pretty flimsy. It’s junk. Don’t waste your money.

I bought two. The first is decent but the second arrived with missing parts and had a warped lid. Contacting Keter has not gone well as the email address they gave on the instructions bounced back as "no longer monitored".

I purchased one of these in North Dakota. We have outside,with the cold weather and snow it cracked. I have contacted customer service for two months with no calls back just text messages telling me customer service will get back to me. (I wanted to purchase a new front to replace the cracked one). Still to this day no call back. I even asked them for a phone number which they didn’t respond to. KETER customer service I’m still waiting!!!!!

Bought one for my daughter in November. She loved it! Bought her a second one in December. After they had the box mostly assembled, they noticed several of the panels are cracked. No problem, Sam's takes returns and MANDATES you return the product. My daughter had to build a GIANT BOX out of multiple other cardboard boxes to return the giant deck box. She is several months pregnant with other young children and had to take the children's car seats and vehicle seats out of her van so she can haul this box to Fed Ex. But it's oversized. So now multiple calls to Sam's to try and figure out how we can ship this broken deck box back to Sam's Club who insists on getting the product back before they will issue a refund. When you call customer service, you get people from other countries. I understand policies because some consumers take advantage of retailers, but this is BEYOND RIDICULOUS! CHECK ALL PANELS CAREFULLY before building your deck box! I intended this to be a nice Christmas gift, not a nightmare for my loved ones!

Bought last May 2019 for pool equipment and deck chairs. Last week I noticed two cracks on the lid face. The cracks line up with the metal brace on the inside of the lid. I would not recommend this product. I have not called Sams or Keter just don't want the runaround. Should have stayed with Rubbermaid.