This is a nice box. It came on time and was well packaged. Nothing broken or missing. We followed the instructions and it went together easily. The box itself is a large size. Our cushions and extra pillows fit perfectly. I gave it only 4 stars because I thought the plastic could have been thicker which would make the box more sturdy. It’s a little flimsy.

We needed a big box to store all the cushions on our outdoor couch. It almost holds them all! Seems to be very durable and the lid has a shock that allows it to soft close or stay open while you load it. It is taller than I realized…doesn’t allow for extra seating. Very pleased!

Corner post at bottom interior had a small piece (about 1/2 inch) broken/cut off, and underside of lid had a small crack. The former merely enlarged the gap at the bottom corner of the box, while the latter seemed that it would have no affect on performance as it was the cover and would not be supporting the contents.

Lid not as tight as needed to keep out rain. Has to bend the aluminum railing at latch side a little bit to get it to close. Also the ends needed adjusting to close at the corners but it still left a gap at the corners on the latch side of the box . It was Very easy to assemble the unit.

We have two of previous model and needed more. Purchased two this year. The new ones are poorly designed and we are very disappointed with them. The lids curl up at the ends and do not close all the way. They are placed out of direct sunlight. Otherwise, we like the size and other features. We store our patio furniture cushions in them.

This box is nice looking. I got the white one. It holds all our small.pool toys, 3 floats, and several noodles with room to spare. Has a lock so I can secure it in bad weather. So faroving this outdoor starage box. Was easily put together too by one person. Recommend this purchase!

I purchased this item 3 weeks ago. It arrived missing the hardware. I called the Keter customer service number and was told that the missing parts would arrive in 10 business days. I called today to follow up, and they have no record of my call. I had to resubmit my information and have yet to receive a response. I'm very disappointed in the poor customer service that I have received, and the issue has still not been resolved.

I just bought this deck box two days ago and during assembly I found out that it came with 2 missing crucial corner pieces called "LM" ( the box came with 4xLC and it was supposed to come with 2xLC and 2xLM). So I now have an unfinished and partially exposed deck box. Also, I want to mention that the deck box is not the best quality and has flimsy walls that don't fit together all that great, so I don't have the highest of hopes for this box actually protecting my patio furniture the way I'd hoped.

We ordered this online. When we took it out of the box, there were a few places inside that were broken but they won't show and aren't going to affect the appearance or function. The face of the lid however was bent and warped where the locking mechanism should go. This was definitely noticeable but still functional. My husband took a heat gun and softened the plastic so we could clamp a straight edge to remould it and it's okay now. It's a nice, big sturdy box though!

Love this deck box The box is sturdy. Its ⁶definitely holds all the pool toys. Unfortunately when unpacking the box and reading the parts list we noticed right off we were missing a major part of the lid the steel bar for the lid was missing. We had to contact Keter through their email and give detailed information on what part was missing. One week goes by and I hadn't heard back from Keter. So now I called them and gave them the same information that I emailed to them eight days prior there on site. The representative took my information and asked me what part I was missing three different times. I kept telling her the same thing over and over. Then she said someone will be contacting you and hung up. Later that night I get an email from Keter asking where I purchased the box, what my order number was and to email the receipt as well. I took a photo copy of all the above copied and pasted it to the email didn't hear anything and a week later the part shows up.keter need to work on there customer service..