Customer reviews for Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color forMember photos









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ANOTHER ABJECT FAILURE
My 5100 failed under warranty. While waiting for a replacement I decided to upgrade to the 6100 which has now failed a month from purchase at the same point: the brush attachment post. So now I have a 5100 replacement that I have not used and a 6100 that I paid for that has now failed. Absolutely pathetic quality control.
Hi there, thank you for sharing your experience with the ProtectiveClean 6100 and 5100. We regret to hear that you ran into issues with the metal shaft of both the devices you've owned. Of course, we want you to be able to use our products for many years, without difficulties. If you still need assistance, then please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Thank you again for your review. Wishing you a nice rest of the week. Kind regards, Philips Consumer Care
We have used Philips Sonic care for years and have never experienced what happened with this one. This last one we bought didn’t last at all, mine broke the piece that hold the brush after 1 month of use and my husband’s just did the same. It never happened anything like that with any of our past toothbrushes.
Hello, Thank you for your feedback. We are very sorry to hear that your experience with the 6100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve. If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page Hope to speak to you soon! Best regards, Philips Consumer Care
Effective Cleaning
I received this product to review and found it to be well made and efficient. It does take a little getting used to, and in the directions you`ll find that it ships with an introductory setting for the toothbrush while the user adjusts. Overall I found the brush easy to use and effective. It cleans better than my previous electric toothbrush and I have noticed an improvement in cleaning with it`s use. The design is simple and ergonomic and the glowing led indicators give it a modern look. I would love it if it were just a little shorter so that it could fit into my medicine cabinet.
Exactly what a toothbrush should be
[This review was collected as part of a promotion.] I thought I had a nice toothbrush, you know, an electric one that brushes much better than I could. I was sorely mistaken. I received this complimentary brush to review. In one week, this toothbrush has proved to be impactful. I faithfully go to my annual dental checkups and semi-annual cleanings. I know an improvement will be seen next time, I can see it already. However, It`s not just an appearance advancement. I know my gums and teeth feel better as well. The brush offers 3 different settings, depending on your need. One feature I really like is the learning one. The brush adjusts over the first several days so your mouth will work its way into the brush. After two minutes, it shuts off by itself. I also really like how the Sonicare came fully charged. There are specific instructions on how the first charge needs to go, but after 8 days, I haven`t needed to charge it yet. All told, this brush will make a difference in my dental health, that I am certain. The only negative I can see is the cost of replacement heads. But to me, I look at the long term cost associated with an investment like this. Years down the line, it will save me money in dental work if I take care of my pearly whites now.
I like it
It is narrower in size than my old Philips toothbrush and that makes it easier to use. It has several cleaning options, however most of the time I use it just for standard teeth cleaning. I also like that it automatically knows which voltage it is plugged in and it comes with a convenient travel box.
Great electric toothbrush!
Been using it for 1-3 months! Cleans well! Easy to use! I like the option of different settings. The charge lasts such a long time! It looks very sleek as well and looks good in the bathroom. I have had other brands and this one is more superior. I will stay with this brand! Worth the money!
Quality toothbrush
I received this product in exchange for my unbiased opinion. What I like about this Philips Sonicare toothbrush is that it's a well made toothbrush. The first thing I noticed is that it looks and feels like a high quality toothbrush. It came charged, so I could use it right away. The instructions are easy to understand. My favorite feature is the quadpacer. So that you brush all of your teeth for the same amount of time, it has an internal timer and will beep and make a brief pause to let you know when it's time to brush the next area. It has different intetvals for each brushing mode. The are 3 brushing modes,which are clean mode, white mode, and gum care mode. It lets you know when the brush head needs to be replaced. It also has a pressure sensor that lets you know if you're brushing too hard. Overall, I like the toothbrush very much. My only critique would be that since I have very sensitive teeth, initially it was a bit strong and took a little getting used to compared to a regular toothbrush. It's so much better than a regular toothbrush, though. I was amazed at how much better my teeth and mouth feel after brushing with the sonicare compared to a regular toothbrush.
Dies after two years or less
Divide the purchase price by two and that is the cost per year you will pay because the product is not built to last. When it starts vibrating loudly it is gone. If it is under warranty Philips may send you a replacement but it will also last less than two years. It's a great toothbrush while it lasts.
Great electric toothbrush with nice features
I received this product in exchange for my unbiased opinion. I would give the Philips ProtectiveClean 6100 Sonicare 5 stars. I have been using Sonicare and years and this model works as well as previous versions but has a couple of new features that I really like. I found the design of the Sonicare to be sleek and easy to use. I appreciate the three modes that you can easily switch between `clean`, `white` and `gum care`. I think it will take at least a month to see if there is a difference in each of these modes but it`s nice to be able to choose. I mostly used the white mode and felt that worked very well for me. I also like that the brush head is very easy to attach and remove. This allows you to clean the bottom of the brush head. This design is much improved from previous versions that would allow lots of `gunk` to build up on the inside of the brush head which was difficult to clean. My favorite feature of this toothbrush is the Brush head replacement reminder. This smart brush heads use a microchip to synch with the handle and will alert you with a light on the handle when it`s time to replace the brush head. I really appreciate this feature because I never remember when to it`s time to change this brush head. Another very useful feature is the battery light that indicates the status of the battery life. There are four different colors/beeps that tell you if the toothbrush if fully charged or has no brushing sessions left and needs to be charged. Overall I`m very happy with this toothbrush and feel like the new features are a definite improvement. I would highly recommend this toothbrush for ease of use and helpful features.
Quality not as good
I always had electric toothbrushes from Philips. Last one I bought lasted me 4 years. This one I bought, after one day, the middle silver part starting peeling .. where the did quality go? Or did I get a defected one. So upset about this. For the money you pay, this shouldn’t have happened
Hi there, Thank you for your feedback. We're sorry to hear about the issue that you are facing with your Philips Sonicare ProtectiveClean 6100 toothbrush. In this case, we would request you to contact us via social media so we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon. Kind regards, Philips Consumer Care
