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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.1 out of 5 stars
stars
298 ratings199 reviews
  1. 5 stars65% (194)
  2. 4 stars10% (31)
  3. 3 stars7% (22)
  4. 2 stars4% (13)
  5. 1 star13% (38)

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Showing 71-80 of 199 reviews
Jul 2, 2026
Michael
5 out of 5 stars
5 out of 5 stars review

true medium firmness, very cool sleeping mattress

I bought this in queen size a couple of months ago and I think it's great. A true medium firmness. I had bought the 13" eurotop members mark medium firmness hybrid before buying this mattress and it was stiff as a board and it held heat like a pure memory foam. I returned it after a couple of weeks. This mattress is very cool to sleep on as well as plush enough for a 240 pound side sleeper like me w/o being swallowed up by the mattress.

Helpful?56MNVX2X80RL13892653363
Jun 24, 2026
anonymous
1 out of 5 stars
1 out of 5 stars review

Good on oaper

Not a good mattress felt great for about a month. I should’ve had red flags when the mattress arrived too short from my other twin xl and more narrow. Seems like this one was definitely defective maybe? Not wanting to keep it either because my deep sheets don’t work on it as well!

Helpful?56MNVX2X80RL13892653363
Jun 27, 2026
anonymous
5 out of 5 stars
5 out of 5 stars review

Best choice for a great mattress under $1,000

Highly recommend for anyone who has never bought a new mattress and is on a budget. We did not want to spend over $1000. I did some research and tried a mattress that we did not see or lay on in person. The reviews did not lie. It is so comfortable. Definitely feels like the higher end hotel beds we have slept on. It arrives in a box. We took it out of the box and placed it on the bed before unwrapping the package. Let it sit for a good 6-8 hours then we slept on it that night. It is a good firmness. Not too hard and not smushy. It is great. My husband overslept after the second night and said it was my fault for buying such a comfortable mattress. I’ll take that as a good thing.

Helpful?56MNVX2X80RL13892653363
Dec 11, 2024
Ellen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ms.

We've had our king size mattress for about 4 weeks now. It's very comfortable for both of us. I am a 5'5" 130 lb 59 year old female and he is a 6' 240lb 62 year male. We sleep in all positions.

Helpful?56MNVX2X80RL13892653363
reply from Performance Sleep Products

Hi Ellen - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Jan 5, 2025
Margaret
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

14" hybrid mattress Members Mark

This mattress is exactly what I wanted. It is the third mattress that I have purchased in the past 4 months. This expanded fully almost immediately. It is firm enough for two seniors (74 and 80) and easy to turn over and get out of bed I love it.

Helpful?56MNVX2X80RL13892653363
Jun 18, 2025
Chad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

Hesitantly bought this bc we couldn't lay on one before purchase but great mattress. Always had plush coil mattress before but wife and I love this mattress...especially for the cost. Would definitely recommend!

Helpful?56MNVX2X80RL13892653363
reply from Member's Mark Team

We are thrilled you and your wife love our hybrid mattress, Chad! Thank you for the 5-star review and recommendation!

Apr 3, 2025
David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very satisfied

I have owned other high end mattresses and paid much more for them. This one is very comparable and in some aspects better than others for less money!

Helpful?56MNVX2X80RL13892653363
reply from Performance Sleep Products

Hi David, thank you so much for your feedback! We are thrilled to hear that you find our mattress comparable or even better at a better value. Thats exactly what we were aiming for when designing the mattress; premium comfort without the premium price tag.

Dec 23, 2024
Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Did not know what to expect from a mattress in a box but I am never going back to anything else. I am 250 lbs and a side sleeper. My old air mattress was hurting my hips. This new one is everything I've wanted in a mattress .

Helpful?56MNVX2X80RL13892653363
Sep 26, 2024
Nathan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress Upgrade

We bought this mattress about 3 weeks ago to replace a memory foam mattress. The Hybrid provides a much better support system with the springs while having the same feel up top with the memory foam. It has felt better every week we have had it.

Helpful?56MNVX2X80RL13892653363
reply from Performance Sleep Products

Hi Nathan - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

May 29, 2026
Stephan
2 out of 5 stars
2 out of 5 stars review

Arrived with defects

Like other people reviewed, this mattress arrived with a defects. On one side it was 4 inches short, on the other side it was 2 inches short. The foam was also misaligned to the base so the coils stuck out 2 inches on one end and the foam stuck out 2 inches on the other end. The cover also fits loose and theres no foam protecting the bottom coils so they pushed through my bed slats. Sam's Club was great about taking care of the problem. They offered a return or replacement. I opted for a return and purchased another mattress. Sam's Club sent out somebody to pick it up for disposal. Some people had good experiences but I'd recommend going with something else.

Helpful?56MNVX2X80RL13892653363