I already love memory foam mattresses. This was a step above what I have used in the past. I love the washable cover. Simply unzip and wash. I have some back issues and the way this fits to my back provides for a great sleep. I wake up relieved. I am a hot sleeper and the cooling technology really helped.

Night and Day Difference ​This mattress is an absolute game-changer for sleep quality. The 14-inch profile provides a premium, high-end feel, and the combination of support and plushness is perfect for relieving pressure points. ​Exceptional Comfort: The cooling cover and foam layers prevent overheating throughout the night. ​Solid Value: You get the quality of a boutique hotel mattress at a fraction of the cost. ​Great Support: It strikes the perfect balance—firm enough for back support but soft enough to feel like you're sinking into a cloud. ​It’s easily the best investment for a restful night's sleep! This is a great buy.

Was starting to experience hip pain with my old mattress. As a side sleeper I was having to change positions every hour or so. This mattress had a decent rating from Consumer Reports so I decided to give it a try. So far I'm pretty happy with it. My hip pain, though not completely gone, has subsided. I thought about getting the Plush version but the Medium version (which the store had in stock) has been just fine. I hauled it upstairs by myself but be aware this thing is heavy (100+ lbs). And if you don't like it you can return it - but you have to get it back to the store on your own (no pickup). FYI - I'm 6 ft and 195 for reference.

Got this for my son who was sleeping on a very old mattress. He was waking up with a sore back most mornings. He slept better the very first night and his sore back is gone. Not too firm or soft - just right.

Great mattress, but definitely need to find a way to get items(sheets and mattress pad) stay in place. Even in 100 degree weather it stays cool even during the day. Definitely enjoying the mattress. 👍

We have the Member’s Mark Hotel Premier 14” Hybrid Mattress in king and medium firmness. The coils provide conforming support and motion reduction making it a great option for couples. The memory foam layer makes it so comfortable. The gel technology pulls the heat away from the body which helps regulate temperature as we sleep. We absolutely love this mattress!

I’ve been using the Hotel Premiere 14” Hybrid Medium King mattress and overall it’s been a great upgrade. It has a true medium feel—comfortable but still supportive. The hybrid design does a nice job relieving pressure while keeping my back aligned, and I’ve noticed less motion disturbance from my partner at night. It also sleeps fairly cool and has good edge support, which makes the full king size more usable. The only downsides are that it’s heavy to move and not super plush, so it may feel a bit firm if you prefer a softer mattress. There was a slight smell at first, but it went away quickly. Overall, a solid, comfortable mattress for the price

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

Would have rated the king size hybrid mattress a 5 star except 1) It has a "cigarettes smoke" like odor for a month or so once it is taken out of the plastic wrapping 2) The sheets easily slide off due to the mattress being compressed when laying on it. Otherwise I love it!!!

We were looking for a bed to help my husband's back. It ended up being medium firm and hurting his back more. For me, it was soft and I enjoy sleeping on it. If you have lower back spasms, you might need a topper.