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Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

Poor quality

This is the 2nd time I have ordered a members mark twin xl mattress from Sam’s. The first time it was the 12” and this time it’s the 14”. Both times I received a mattress that was twin size not twin xl, contrary to what the box was marked as.  I returned the 12” and now I will be returning this 14”. You cannot use a twin size comfortably on an adjustable split king bed or frame. It’s awful having the pillows falling behind the top of mattress all night. This mattress also has very little foam thickness on the springs, it’s only 4” thick on a 14” thick mattress. The mattress doesn’t even expand larger than 13”. I have enclosed photos of this. It’s so bad that the mattress cover is huge compared to the mattress. I enclosed photos of the length measurements along the top of the mattress and along the bottom of the mattress. Customer service states that the length is +-1” well this is 74” on the top and 77” on the spring side. I have 3” of space between the headboard and mattress with the bed set to flat and you can see in the photos that’s with the spring side up which is the longer of the sides, so compared to my husband’s side which is a foam mattress it’s a big difference. I don’t know what the other sizes of this mattress are like but the twin xl is awful. The springs are felt as the night goes on which I say is because of the lack of foam. This 14” also has less coils then then the 12” according to the product information for both mattresses. Save your money folks, this is not the bargain it seems.

Twin xl is really twin standard

I want to tell you about the Sam’s Club Members Mark 14-inch Queen Hybrid Mattress from their Hotel Premier Collection - I have to say I’m really impressed!  I replaced my expensive Tempur-Pedic with this one, and I actually like it better.
It’s noticeably thicker than my old Tempur-Pedic, so it fills the entire bed frame all the way to the bottom of my headboard. My pillows no longer fall through the gap like they used to — such a simple but huge improvement.
The zip-off cover is thick, quilted, and zips all the way around, making it easy to wash. It also has two sturdy handles on each side so moving or flipping the mattress is really easy.
Overall, this mattress feels luxurious and delivers great support and comfort. I’m genuinely surprised how much better it is than my old high-end mattress.
I would very highly recommend this mattress! 
5 BIG  STARS*****

Best Mattress Ever - replaced my Tempur-Pedic!!

Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

Member photos

Poor quality