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Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for
Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.
4.5 out of 5 stars
stars511 ratings466 reviews
  1. 5 stars71% (361)
  2. 4 stars19% (98)
  3. 3 stars3% (15)
  4. 2 stars2% (12)
  5. 1 star5% (25)

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Showing 371-380 of 466 reviews
Jul 2, 2019
Big Mike
5 out of 5 stars review

Great Customer Service

My second system from Defender, the first system is 6 years old, not one issue. The second system was 11 months old, had a DVR issue, Defender replaced it in one week, no hassel. My third system will be a Defender.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Customer Experience Team

Hi Mike, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Feb 8, 2022
Renato B
5 out of 5 stars review

Easy to install and great quality

I purchased this system months ago and just installed it. It was super easy and the app to connect to it was just as easy to connect to. Had another brand for years and I should have done this sooner. Tech support also was just as great.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Cameras

Hello Renato! Thank you for taking the time to leave this great review. We are so glad to hear you are happy with the system, easy connection for remote viewing and clear 4K resolution. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD Wired 4 Channel Security System with 4 cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Dec 17, 2019
Chuck777769
5 out of 5 stars review

Great product

I bought these cameras 3 weeks ago. They were very easy to install, and they work great. I used support 2 times, and they were very helpful. The night vision works wonderful. Works a lot better than most systems I have seen.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Charles, we are happy that you are enjoying your system and that you had a great experience contacting our support team. Martin R. | Defender Customer Experience Expert

Apr 21, 2020
Tim987612
5 out of 5 stars review

Awesome system, easy setup

Never installed a security camera system before but this was very easy. The camera cables were long enough and easy to route down the wall to the DVR. Would recommend to anyone. The hardest part was getting past my homes insulation in the attic.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Tim987612! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience

Nov 4, 2019
Omar
4 out of 5 stars review

Good quality

I been a customer for several years, very satisfied but with this model I believe they made a poor decision on not making the unit compatible to be viewed on a PC

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from Defender Support

Hello Omar Attayar. Thank you for taking the time to review the Defender 4K wired security system. We appreciate your business over the years. Web user interfaces are not supported any longer, however we provide the Defender 24 7 app to view your footage on a smart phone or tablet. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.

May 31, 2020
Chevmike
5 out of 5 stars review

4K Ultra HD 4TB Security System with 16 Cameras

I bought this to replace 10 yr old defender system. I can't believe the sharpness of these cameras down the the blades of grass in yard. It was easy to set up and connect to network. I plan on enjoying this system for years to come.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
Dec 7, 2019
Vet028
5 out of 5 stars review

Quality picture

Easy set up. Company is responsive to questions regarding technical issues. Picture is very clear and colorful in the day. Night vision is also quality.

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hi Tammy, thank you so much for taking the time to leave a review! We are so happy to see that we have been able to assist, should you have any further questions or concerns, please reach out!

Dec 17, 2020
Kathy D
5 out of 5 stars review

awesome

We bought the 4 camera 4k system the views from the camera are great. They are so clear even the night views are great . Think ing about second set for are vacation home

Review from defender-usa.com
Helpful?7K9NBASVW8XU13892270278
reply from CX

Hello Kathy D! Thank you for taking the time to review the Defender 4K Ultra HD 1TB Security System with 4 Cameras. We are so glad to hear you are happy with the system, the resolution and the different features. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Ultra HD 1TB Security System. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Aug 9, 2021
Rich
5 out of 5 stars review

Purchased Defender 4K 6 Camera System

I just bought this item and I'm very please with the easy setup and connections.

Helpful?7K9NBASVW8XU13892270278
Sep 20, 2024
Su
2 out of 5 stars review

cheaply made

made of plastic, one broke during installation, 2 of the 5 installed have double vision

Helpful?7K9NBASVW8XU13892270278