Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.

Customer reviews for Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk. for

Defender Vision AI 4K UHD Cameras with 2TB DVR Security System, 16pk.

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4.5 out of 5 stars

stars511 ratings466 reviews

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Showing 341-350 of 466 reviews

Mar 19, 2019

tpup

5 out of 5 stars review

wow

bought as a gift for my daughters new home. installed cameras, wired it all up fired up the first camera to get an idea of what it would be like . . .WOW. Amazing clarity. you will have peace of mind with this system. Thoroughly recommend.

Review from defender-usa.com

Helpful?

reply from Brand Marketing

We're so happy to hear that you're impressed with your daughter's new system! Thankyou for sharing your feedback with us.

Sep 4, 2019

Lois

5 out of 5 stars review

My 2nd System Of Defender Cameras

I bought a system for my home 3 years ago and I am still happy with them. So when I needed to add security for the outside of our nonprofit I bought Defender cameras again. Thank you

Review from defender-usa.com

Helpful?

reply from Customer Experience

Hi Lois, thank you so much for your review and for being a loyal member of the Defender family! We hope you are enjoying your Defender 4K Wired Security System.

Apr 7, 2022

Connie L A

1 out of 5 stars review

Extremely loud fan

They replaced my first dvr and the 2nd is just as loud. I planned on the DVR being in my office but there is no way I can tolerate the non stop noise. This is my 3rd Denferder camera system and I am extremely disappointed

Review from defender-usa.com

Helpful?

reply from Defender Cameras

Hi Connie! Thank you for your honest review! We are sorry to hear about the issues you are experiencing with the system as this is not the intended behaviour. We would love to help you get the most from your system and please note that any items placed on the DVR may have vibration noises. please use the chat feature on our site, https://www.defendercameras.com/ Chat support is available Monday to Friday from 8 AM to 4 PM EST. We are always happy to help. Best regards, Yvonne M. | Defender Customer Experience Expert

Feb 24, 2020

Itsolutioncentral

4 out of 5 stars review

Excellent quality

We have defender product on all our business and they are excellent. This model in particular has excellent quality and the set up was very easy and hassle free.

Review from defender-usa.com

Helpful?

reply from CX

Hi Itsolutioncentral! Thank you for taking the time to review your Defender 4K Wired Security System. We are excited to be able to help you protect your business. Your continued support is genuinely appreciated. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender 4K. Without you and our other customers, Defender would not be the name it is today! Maha M. | Defender Customer Experience Expert

Sep 4, 2020

Ladybug13

5 out of 5 stars review

Great system!

I’ve had the older model for almost 8 years so the system holds very well. We decided to continue our business with Defender! It was super easy to install and works awesome!

Review from defender-usa.com

Helpful?

Mar 10, 2019

Ahmad2019

5 out of 5 stars review

Great Product

I love this product. I’m using it in 10+ locations. Repeat customer! I recommend improving the App. Currently I can’t give access to my managers for their location. With admin login they can see all the locations.

Review from defender-usa.com

Helpful?

reply from Customer Experience Team

Hi Waqas, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Mar 12, 2020

Angels tears

5 out of 5 stars review

Clearest view even in the dark

Our old cameras were so grainy not too clear. These cameras have a crystal clear view. If we just had these before the robbery we might of been able to see the burgs.

Review from defender-usa.com

Helpful?

reply from CX

Hello Deanna, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Oct 4, 2019

ANGUS

5 out of 5 stars review

4k defender

Recently bought this unit and it meets all my security requiements. Easy to set up and tech support are really helpful in getting you past small setup issues.Thanks again DEFENDER !!!

Review from defender-usa.com

Helpful?

Nov 4, 2019

Omar

4 out of 5 stars review

Good quality

I been a customer for several years, very satisfied but with this model I believe they made a poor decision on not making the unit compatible to be viewed on a PC

Review from defender-usa.com

Helpful?

reply from Defender Support

Hello Omar Attayar. Thank you for taking the time to review the Defender 4K wired security system. We appreciate your business over the years. Web user interfaces are not supported any longer, however we provide the Defender 24 7 app to view your footage on a smart phone or tablet. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.

Apr 21, 2020

Tim987612

5 out of 5 stars review

Awesome system, easy setup

Never installed a security camera system before but this was very easy. The camera cables were long enough and easy to route down the wall to the DVR. Would recommend to anyone. The hardest part was getting past my homes insulation in the attic.

Review from defender-usa.com

Helpful?

reply from CX

Hello Tim987612! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience