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Customer reviews for SaluSpa Hermosa Energy-Efficient Smart AirJet Inflatable Hot Tub with App Control for
SaluSpa Hermosa Energy-Efficient Smart AirJet Inflatable Hot Tub with App Control
3.7 out of 5 stars
stars24 ratings24 reviews
  1. 5 stars46% (11)
  2. 4 stars25% (6)
  3. 3 stars4% (1)
  4. 2 stars0% (0)
  5. 1 star25% (6)

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Showing 21-24 of 24 reviews
Mar 8, 2025
SueSki
1 out of 5 stars review

Horrible Instructions for Set Up

This may be a great product, and we hope to find out soon, but be warned... the instructions for inflation are useless! And the product website offers no assistance.

Review from bestwayusa.com
Helpful?2RFDV19NH8VD13892103968
reply from Bestway USA

We are so sorry to hear that you have had some trouble with getting your spa set up. If you have any questions or need additional help: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.

Dec 31, 2024
jenniferk324_317
5 out of 5 stars review

Comes with everything

[This review was collected as part of a promotion.] Making room on the back porch for this! I’m so excited and can not wait to use it. It comes with the pump to inflate and it heats the water up. I hope it is durable for covered outside use.

Review from influenster.com
Helpful?2RFDV19NH8VD13892103968
May 16, 2025
Never got hot
1 out of 5 stars review

Never got hot

Soze was great and everything. Never got past 91 degrees and took a week one stright toget there. Wish it would have worked because woyld love to have used it.

Helpful?2RFDV19NH8VD13892103968
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 10, 2025
Great for the price
5 out of 5 stars review

Not sure if you want a real hot tub, great trial t

Works well for what it is. Heats to 104°. Easy setup and maintanence. App is easy to use.

Helpful?2RFDV19NH8VD13892103968
reply from Bestway USA

Thank you for your review! We are glad to hear you are having a great experience with your SaluSpa. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.