Hello Ambro, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.

Hello AJ2009, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.