Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV

Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for

VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J

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4.5 out of 5 stars

stars15.3K ratings12.4K reviews

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May 31, 2022

Jay B702

2 out of 5 stars review

Slow tv

Slow tv, sometimes when I turn it on it takes forever and can't even tell if it's on or not. And the volume sometimes gets stuck and it either gets super loud or there's no sound. I checked the remote and it's the the tv.

Review from vizio.com

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reply from Customer Care

Hello Jay B702, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Jul 16, 2023

Ruby Ru

4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Tv is over-all great. Volume is somewhat low. I'm hard of hearing so volume is up very high for me to hear it. But everything else is great

Review from vizio.com

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Dec 17, 2022

vaee

5 out of 5 stars review

Love this tv'

[This review was collected as part of a promotion.] Bought this a month ago and it is super nice and has so many good features. Everything i wanted!!!

Review from vizio.com

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Oct 7, 2021

Vincent

1 out of 5 stars review

Terrible

Tv has no sound on different channels reset it a number or times. Now the screen turns white and reset Tv works for a bout 5 minutes and turns white. Won't ever buy this brand again.

Review from walmart.com

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reply from VIZIO

Hello Vincent, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.

Nov 22, 2023

LLCoolG

2 out of 5 stars review

Do Not Like

[This review was collected as part of a promotion.] Picture is not very clear. Buttons on remote are very tiny. Unable to get apps like Britbox & Freevee.

Review from vizio.com

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reply from Customer Care

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.

Aug 18, 2021

paul58

5 out of 5 stars review

love this

every room in my home has a Vizio tv. they are long-lasting TVs, the oldest one I have is a 50 inch from 12 years ago. and still works great. the 65 inch is incredible. colors are vibrant crystal clear images. highly recommend this tv

Review from vizio.com

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Aug 30, 2022

Bobgo

5 out of 5 stars review

Great performance, great price!

[This review was collected as part of a promotion.] I purchased this set for the family room. Perfect size for what I needed. This is my 3rd Vizio tv and the smallest of the 3. Excellent performance and quality.

Review from vizio.com

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Jul 4, 2022

Sloth13

5 out of 5 stars review

Love the apps

I bought this for a small den and I love it. It has so many apps I haven't even had time to just read all of them. The picture is beautiful and I love the remote.

Review from vizio.com

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Mar 7, 2024

imcrit

2 out of 5 stars review

bad remote

[This review was collected as part of a promotion.] Our remote barely works, need to hit 10 x to get it to move forward. I see I can use my smart phone but wants me to pay for that, which is ridiculous

Review from vizio.com

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reply from Customer Care

The Vizio mobile app is free of charge. Here is a link to the Vizio mobile app: https://vizio.tv/mdlchat For additional assistance regarding your remote, please click on "Account" in the Vizio Mobile App, then click "Support" and "Contact Us." Thanks!

Jun 25, 2022

Bob4502

5 out of 5 stars review

The only brand I purchase

This is my third VIZIO tv I have purchased and the ONLY brand I will purchase in the future. VIZIO has all the features I could possibly want along with excellent reliability.

Review from vizio.com

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