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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Mar 2, 2024
Stop asking for reviews
1 out of 5 stars review

Update lost apps

[This review was collected as part of a promotion.] I have had the tv for over a year. One issue is it flashes subtly when watching movies. Also, it just did a system reset out of nowhere. When this occurred I lost all of my setting and had to set it up like new. The also continue to send me requests to review the tv like u just purchased it.

Review from vizio.com
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reply from Customer Care

Can you please provide more information about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Dec 4, 2022
RevBeau
2 out of 5 stars review

Didn't work out of the box.

[This review was collected as part of a promotion.] I bought the 55 inch Vizio smart TV so I could enroll in a streaming television service. After unboxing and unpacking everything, hooking up my sound bar, I was ready to plug the TV in. The end of the power cord that goes into the TV wouldn't stay connected. I'd push it in but when I moved the table back to its original position, the plug fell out. After a dozen or so attempts, I could not get the power cord to stay connected. I returned the item to where I purchased it and am settling to keep my old TV.

Review from vizio.com
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reply from VIZIO Support

So glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.

Sep 6, 2022
danny57
2 out of 5 stars review

Nice TV but does not support Spectrum app

I purchased the TV solely to use the Spectrum app. I mounted the TV and realized the TV did not support the app. I removed the TV from my wall mount and returned the TV. I did not want to purchase an additional Roku or Firestick to use the tv. Other than this issue the TV looked and sounded great.

Review from vizio.com
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reply from Customer Care

Hello danny57, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Feb 4, 2023
JC Terp
5 out of 5 stars review

Three Vizio's in less than a week

[This review was collected as part of a promotion.] I purchased three Vizio's in less than a week, I have cut the cord, and the Vizio's that I was using are from 2009 and 2013 models and both are still running as good as I had just purchased them, just doesn't have the upgraded Software for today's world. The Vizio products I have found to be the best all-around products on the market from the user-friendly installation, operation, service if you have a question and their continued staying in touch to make sure you are satisfied with the Vizio's products.

Review from vizio.com
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Aug 5, 2024
Rick
2 out of 5 stars review

faulty

volume for treble and bass dont work correctly. amd color mode diffrent i have to keep messing with color people look yellow and i have to change it all time for different shows and movies that say HDR10 that i watch some dont work when title movies say there that domt work very unhappy with this

Review from walmart.com
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reply from VIZIO

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Oct 4, 2023
JOHN DEERE GUY
4 out of 5 stars review

First smart TV

[This review was collected as part of a promotion.] So far so good, the only flaw or problem I have had is the TV speakers. Really low quality sound compared to other TV's I have had. I bought a VIZIO sound bar and what a difference. Makes watching movies much more enjoyable

Review from vizio.com
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Sep 22, 2023
Anonymous
4 out of 5 stars review

Love the T.V.

[This review was collected as part of a promotion.] I brought this product a few months ago and I'm glad I did. This T.V. Has excellent quality picture and easy to work features my only hang up was I experienced fuzzy picture at the bottom so I did a factory reset and I haven't had that problem again not sure if it was the tv or my Granddaugters messing with the settings. Over all good smart tv.

Review from vizio.com
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Feb 7, 2023
Gilbert1970
4 out of 5 stars review

My new Visio 65in Smart TV.

[This review was collected as part of a promotion.] I bought this tv just over a month ago not knowing how much I would like it. It is my first smart tv and I absolutely love it. I'm even thinking of buying another just for my bedroom, and would definitely recommend this brand to my friends and family. The quality is great and the price was just right. Thanks Visio!

Review from vizio.com
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Sep 27, 2021
Kathy
1 out of 5 stars review

Terrible remote, too many glitches!!

This 65" Vizio tv was very glitchy!! Sometimes no audio, but just on certain channels. Sometimes, audio but no picture. Sometimes, had to press change channel numerous times before it would change. Remote has zero functionality, no channel guide, no display info on program currently on. No toggle to switch to previous channel. Just basic stuff not there!! I have a smaller Vizio in my bedroom that has more functionality and no glitchy stuff! But I still don't like it as well as other TVs that I've had. After a month or so, I took this big one back. I'm definitely going to go with a different brand, no more Vizios!

Review from walmart.com
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reply from VIZIO

Hello TooManyShoes, many buttons not found on this remote will be accessible on SmartCast Mobile app which is free and available on both Android and iOS. There are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Apr 19, 2023
Will USMC
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] This is the 4th Vizio I have purchased in recent years. 3 in my house and one as a gift to my daughter. The picture quality, sound and apps are above and beyond what I expected and are without peer.

Review from vizio.com
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