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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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4.5 out of 5 stars
stars
15.3K ratings12.5K reviews
  1. 5 stars76% (11.6K)
  2. 4 stars13% (1,988)
  3. 3 stars4% (597)
  4. 2 stars2% (358)
  5. 1 star5% (821)
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Showing 321-330 of 12,501 reviews
Jun 21, 2023
Eva
1 out of 5 stars review

Verified Purchase

Vizeo keeps freezing

I just purchased a new Vizio and it keeps freezing and I have to reset the apps. This doesn't happen on my 2 year old vizeo ,not sure what the problem is.

Review from walmart.com
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reply from VIZIO

Hello Eva, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Sep 20, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

VIZIO 65" Class V-Series 4K UHD LED Smart TV

The TV had a lot of problems and I had to return it. It was not comparable with DIRECTV and video game consoles, but it may have just been this one faulty TV.

Review from walmart.com
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reply from VIZIO

We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Jul 5, 2023
desmond
5 out of 5 stars review

Verified Purchase

I'm very satisfied

This was the first time I utilize the online service and I was quite impressed. Young lady that bought the television said she was very very nice and very very respectful. If I could, I put a recommendation in her folder. Thank you.

Review from walmart.com
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Sep 27, 2023
Kristy
1 out of 5 stars review

Verified Purchase

Into happy

I'm very unhappy with my order . I received my tv late now I have it . Sometimes it wont come on or connect to the internet. Or I'll have to wait a hour before it will power on

Review from walmart.com
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reply from VIZIO

Hi there Kristy, I'm sorry to hear you are not having a smooth and enjoyable experience with your VIZIO. Can you give us some additional details about the issue you are experiencing? This is not typical, I would like to learn more so that we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Mar 28, 2024
Kenny
1 out of 5 stars review

Verified Purchase

Not working properly

I purchased this TV not even a month ago and I am already having issues witht the picture. It is currently flashing and not displaying the picture correctly.

Review from walmart.com
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reply from VIZIO

VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jul 15, 2021
TinaC
5 out of 5 stars review

Verified Purchase

Hopefully this one works out like our first!!

Very nice TV especially for the money, we had another Visio that has lasted 12-14 years , it appeared some of the sensors may have worn out but still works

Review from walmart.com
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Feb 22, 2024
Devin
5 out of 5 stars review

Verified Purchase

Love it, would buy again!

Bought 2 of these 7 months ago. They look great mounted %26 I don't have any complaints! Works great, excellent picture %26 easy to use remote %26 menus for kids to use.

Review from walmart.com
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Mar 10, 2024
Debra
5 out of 5 stars review

Verified Purchase

Vizio 65"

Easy setup for a 68 year old woman. I've had Vizio's before and loved them. Read the manual online. Easy to move your favorite channels on the favorites bar.

Review from walmart.com
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Jun 3, 2024
Jazmine
2 out of 5 stars review

Verified Purchase

Tv turns off on its own!

This tv is the prefect size I need that's the only reason I have it a 2 star! This tv cuts off on its own literally while you are in the middle of watching it %26 it takes some time before it to power back on :(

Review from walmart.com
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reply from VIZIO

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jun 19, 2023
Dina
1 out of 5 stars review

Verified Purchase

Disappointing

I had nothing but problems with delivery. Extended multiple times. Then the tv was damaged when I received it. I had to return to the store. Nothing but problems.

Review from walmart.com
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reply from VIZIO

Hello Dina, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.