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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Apr 19, 2024
PoppyLee
2 out of 5 stars review

Works 75% of the time

[This review was collected as part of a promotion.] As long I use just the TV or it's apps, it works. If I try to use a connected DVD player, the screen goes black and totally locks up to the point I have to unplug the TV to get it to turn off. Apparently I'm not the only one that has problems with external devices making this TV version malfunction. 🤷🏻‍♀️

Review from vizio.com
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reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Dec 16, 2022
JeffC36
5 out of 5 stars review

Great Product!

[This review was collected as part of a promotion.] I got my V-series 43 inch as an early Christmas present for my bedroom and I absolutely love it. Both the picture quality and the sound quality is excellent and I can definitely tell a difference when I use my Playstation 4 when it comes to resolution vs my old 32 inch Vizio. The UI is very easy to use and pretty user friendly I like the difference options for color variety I have mine set to Vivid for a bright and sort of poppy blend of colors, it really makes a difference especially when it comes to gaming. I won't name brands but before I got my new Vizio I got a different new TV for Christmas and while I liked it and it was a top brand The sound quality and balancing was annoyingly awful so I had to return it. The sound Design on my new Vizio is much much better compared to that one. So overall, I really enjoy my new Vizio TV and now I can finally enjoy my streaming and gaming with a more up to date piece of hardware. My old Vizio 32 inch lasted multiple years and I've never had to replace the batteries despite frequent use but now it was time for an upgrade. An upgrade that is well worth the price!

Review from vizio.com
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Sep 18, 2022
Strachan
3 out of 5 stars review

some good, some bad

[This review was collected as part of a promotion.] The picture is great on this tv, but the sound from built in speakers is bad; Also, you can not download apps like other tv's, and you can not remove apps. Had to add a roku to get some standalone apps.

Review from vizio.com
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reply from Customer Care

Hello Strachan, VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.

Dec 21, 2021
Willz316879
5 out of 5 stars review

Stunning picture and great quality

I bought this to replace an older vizuo TV I had great features and picture is also top notch. For the price point and features you can't go wrong! I would highly recommend this TV to anyone.. only gripe I have is for vizio to consider making the power cords longer like they did on the older models but that's it

Review from vizio.com
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Dec 26, 2022
ASingleTulip
5 out of 5 stars review

Stunning picture!

[This review was collected as part of a promotion.] I bought this not too long ago because my old television was on its last leg, and I was looking for something new that would provide great images when playing video games, and it definitely does just that!

Review from vizio.com
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Oct 27, 2023
CareyLea71
4 out of 5 stars review

So awesome I bought 2 in 2 months time!

[This review was collected as part of a promotion.] I love this TV ! Light weight so I was able to easily lift it to attach to my wall mount. The picture is sharp & clear . Menu is so easy to understand and find things. Lots of options for customizing your viewing experience.

Review from vizio.com
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Mar 2, 2024
Panda314
5 out of 5 stars review

Love everything about our Vizio

[This review was collected as part of a promotion.] We've had our Vizio for over a year now and no complaints or problems, we are extremely happy with our purchase. We love the features, details, style, everything about it. We would recommend it to anyone!

Review from vizio.com
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Jun 9, 2021
MaryVer
5 out of 5 stars review

Love the color, something different than denim blu

My other Vizio went completely black, no light whatsoever. That Vizio was purchased on 9/14/2019. Before going black, it had the best picture. I did have an extended warranty through Allstate, but have not had success reaching them. I do like the Vizio TV.

Review from vizio.com
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Oct 1, 2022
Leslie
2 out of 5 stars review

Good picture but poor streaming device

The picture is good. However the smartcast operating system is very buggy. It constantly crashes and gets stuck in reboot loops while trying to browse and slect different apps (hulu, prime, netflix, etc). If you plan to use this TV primarily a streaming device I would look elsewhere.

Review from walmart.com
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reply from VIZIO

Hello Leslie, we’re sorry you’re having difficulty using some SmartCast features. Please visit support.VIZIO.com for current detailed troubleshooting steps. If you have any questions or need any assistance, please don't hesitate to also use the 'Contact Us' button to get in touch with VIZIO's award-winning technical support team.

Jan 6, 2024
Big Chez
5 out of 5 stars review

Shocking

[This review was collected as part of a promotion.] Everyday that I watch tv, my mind is blown. The graphics to the sound quality is amazing with this tv. I own a 43” for years, and even though it's a little outdated, I had to get a bigger tv for my living room. Which I am definitely an Vizio fan now, just like how I am a fan of Apple! Thanks to the Vizio tech team on doing such a wonderful job!

Review from vizio.com
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