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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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4.5 out of 5 stars
stars
15.3K ratings12.5K reviews
  1. 5 stars76% (11.6K)
  2. 4 stars13% (1,988)
  3. 3 stars4% (597)
  4. 2 stars2% (358)
  5. 1 star5% (821)
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Showing 281-290 of 12,502 reviews
Aug 31, 2023
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Had everything we were looking for to hang in our garage. T v. Has great picture and we couldn't have had a better purchase.

Review from walmart.com
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Dec 9, 2023
Anani
3 out of 5 stars review

Verified Purchase

connection was cutting off for about a second and then restart. I know it is not my internet connection as this was happening also on live TV. My other TVs are working fine.

Review from walmart.com
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reply from VIZIO

Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jul 6, 2023
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The t v picture is very clear, easy to **** up, easy to take out the box.. Very light not heavy at all to mount..

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Sep 10, 2023
Anthony
1 out of 5 stars review

Verified Purchase

Second item damaged in shipping.

I understand items can get damaged in the shipping process, but the time spent waiting on the item over the weekend was a waste. The back of the tv was cracked which doesn't make me feel comfortable mounting it on my wall.

Review from walmart.com
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reply from VIZIO

VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.

Nov 15, 2023
Vicky
3 out of 5 stars review

Verified Purchase

Ive had the TV for less than 4 months and the apps are not working properly. You cant use subscriptions for Roku, apparently Vizio is its own, but you cant manage the same way as Roku tvs

Review from walmart.com
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reply from VIZIO

Support can help with any questions you may have regarding our streaming platform and how to use it. I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. Thanks!

Oct 13, 2023
Love
2 out of 5 stars review

Verified Purchase

Damaged TV

I've ordered 2 TV and both were damaged during shipping. So I don't see myself ordering another TV its a hassle for the carrier to pickup the damaged item. And takes 3 weeks for them to issue my refund

Review from walmart.com
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reply from VIZIO

VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.

Apr 28, 2024
Charles
4 out of 5 stars review

Verified Purchase

New TV

Very satisfied mostly. Not 100%. Realistic Color matters to me. Can't seem to quite adjust it. Also there is a place on the side involving the screen that looks like something is stretching.

Review from walmart.com
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Dec 3, 2021
Niecy S
3 out of 5 stars review

Verified Purchase

Poor quality

The picture quality is subpar. I was expecting much better quality. I have owned several tv from this brand and I am very disappointed. It keeps disconnecting my surround sound and the volume is low I have to watch stuff on 30 plus to hear.

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reply from VIZIO

Hello Niecy S, sorry to hear you are not having a smooth experience with your sound bar and volume levels. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Jun 6, 2023
Denise
5 out of 5 stars review

Verified Purchase

It's only been a week but so far so good. Setup was easy and picture is clear I downloaded the Vizio remote app to my phone. It handy to have that control always at my fingertips.

Review from walmart.com
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May 22, 2024
Sierra
2 out of 5 stars review

Verified Purchase

color is definitely off

all skin color has a very noticeable yellow hue. I've adjusted all the coloring and can't fix it. a lot of the picture is orange tint. it bugs me. not worth it

Review from walmart.com
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reply from VIZIO

VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.