Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV

Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for

VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J

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4.5 out of 5 stars

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15.3K ratings12.4K reviews

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Showing 2,641-2,650 of 12,498 reviews

Oct 24, 2025

Kat3453

4 out of 5 stars review

Great price.

[This review was collected as part of a promotion.] We have a problem with sound? Very hard to hear. Otherwise fine.

Review from vizio.com

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Oct 16, 2025

alg62

5 out of 5 stars review

Simple to use, great picture

[This review was collected as part of a promotion.] I purchased multiple Vizio TVs, and happy with all of them

Review from vizio.com

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Oct 17, 2025

Lquinncat

5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I have bought 4 Vizios now and absolutely love them! Easy to set up and manage with the app.

Review from vizio.com

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Nov 18, 2025

All Al

5 out of 5 stars review

VIZIO V-Series 65" TV

[This review was collected as part of a promotion.] Good picture, good sound, easy to set up and get started.

Review from vizio.com

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Sep 5, 2021

Bree2

2 out of 5 stars review

Disappointed!

My son bought this tv for my birthday, shipped came in screen was broke :(. Next tv bought on 8/20/21, sound is out, I don't have luck with Vizo I guess. The picture quality is good though.

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reply from VIZIO

Hello Bree2, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

May 20, 2023

Humberto

1 out of 5 stars review

horrible communication and delivery procedures.

they dont deliver on date they say will arrive..They dont give you accurate timelines when it will arrive, they leave outside in open, noone calls or anything, horrible.

Review from walmart.com

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reply from VIZIO

We’d recommend you reach out to the shipping company and retailer.

Mar 5, 2023

Heidi

1 out of 5 stars review

Do not buy

Tv went black on 3rd day. It started going to Home Screen in middle of watching. Like once an hour. Then on the 3rd day screen went black. Can not turn off. Tried all the cord tricks. Will be returning to store today

Review from walmart.com

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reply from VIZIO

Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.

Jan 26, 2023

scvoice

5 out of 5 stars review

Amazing quality TV. Huge value for the price.

[This review was collected as part of a promotion.] Ordered my Vizio yesterday and received it same day (bonus). Went with the 65”. Incredibly easy to self install. The picture quality is incredible, right up there with Samsung or Sony. You get a top of the line picture quality, excellent sound for way less than the above names. Don't miss out. Get this in time for the Eagles game this weekend or for the Super Bowl!! Been a Vizio customer for a long time and will remain one.

Review from vizio.com

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Jun 2, 2022

Karen G

2 out of 5 stars review

Can't download my cable internet

I thought this TV was a smart TV were you can download other apps.. my cable company is Spectrum and I need to download their app to watch their cable channels.. just luckily I still had my Roku connector I had to plug it in to get my cable live stations. This TV is in my bedroom so I'm ok with it..

Review from vizio.com

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reply from Customer Care

Hello Karen G, in today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. We appreciate your feedback and will make sure to continue adding features and applications in the future. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content our customer service team would be happy to speak with you at 844-254-8087.

Jul 31, 2021

evilron

2 out of 5 stars review

Excellent picture but everything else is garbage!

The picture on this TV is excellent. However, the audio is way below average. When watching local TV channels on an antenna, the TV is missing many features like, there is no way to view channel info and no way to flashback to the previous channel to toggle between two channels. The TV crashes often. It crashes so bad that is needs to be unplugged to restart. When I turn off my Xbox Series S and go back to watching channels, it sometimes has solid green screens and needs to be rebooted. Sometimes when I leave the Xbox or DVD player and return to local channels or an app, it has no sound and needs to be rebooted. Maybe I got a lemon but I'm not satisfied with this TV. I don't even like the remote. It's featureless and has a lot of shortcut buttons to apps that I don't use.

Review from vizio.com

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reply from Customer Care

Hello evilron, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.