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Customer reviews for VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J for
VIZIO 65" Class V-Series 4K High Dynamic Range SMART TV - V655-J
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Showing 221-230 of 12,497 reviews
Mar 24, 2024
Tracy
5 out of 5 stars review

Verified Purchase

Wonderful TV!

The TV works great. We went to streaming; we're not hooked up to cable or satellite, or anything. Set up was easy. The picture is wonderful and this TV is user-friendly. The price point was great; I didn't think we'd get a TV this big for that price.

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Nov 19, 2022
TJStone53
5 out of 5 stars review

Verified Purchase

The Best TV for the Price

Wow! The picture is Amazing, I have another Vizio television, but it's not a smart TV, and the picture and quality is good, but as most electronics they get more advanced and better as the years go by. On top of all features this TV has, the quality and price compares to Sam's Club prices. I would recommend this Vizio television to all my friends and family.

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Oct 5, 2023
DeAnna
5 out of 5 stars review

Verified Purchase

Love the tv

I bought this tv in a 75 in for myself last year. I went to my parents house and their tv was so small I couldn't see over the wood burning stove so I bought them this tv in a 65in. Now they have a big tv in their living room everyone can see when they come to visit

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Apr 27, 2023
Joe
1 out of 5 stars review

Verified Purchase

Garbage. Do not buy.

Total garbage from day 1. Despite connecting to Wi-Fi the smart cast never loads and cannot use any apps after completing the required updates. After hours and multiple calls to troubleshoot the TV, router, and ISP, the TV was replaced via the warranty process. The new TV that was delivered had the exact same problem. Clearly, this is a manufacturer's issue.

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reply from VIZIO

Hello Joe, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

Jul 20, 2023
Todd
4 out of 5 stars review

Verified Purchase

Pickup , don't use delivery service

Utilized free delivery, setup delivery date(Friday) and said deliver after3 (ordered on a Wednesday). Got a text that it would be delivered in 15 minutes at 1030 am on a Thursday. Rushed home to find the wind had blown the box over and was starting to rain. TV works but what a horrible experience.

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Jun 7, 2023
Michelle
2 out of 5 stars review

Verified Purchase

Not a good experience.

The tv was supposed to be delivered on a Saturday but wasn't shipped until Monday and delivered on a Tuesday. As you can see in the pictures, it arrived with a broken screen. The box it came in wasn't properly secured for shipment so I'm not surprised. Waiting for FedEx to pick it up. Things happen.

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reply from VIZIO

Hello Michelle, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.

Sep 5, 2023
Dylan
3 out of 5 stars review

Verified Purchase

Received the wrong model.

I received a V655-J04 not a J09 I'm sure that this model is missing a couple features. Unfortunately I didn't realize till I got rid of the box. They won't let me exchange or return it without the box. Picture is okay.. We thought our other TV (Panasonic P65VT30) stopped working so we bought what we though would be the best TV we could afford at the time. Unfortunately it was the Nakamichi soundbar needing a repair. We didn't even need a new TV and now we can't return it. Colors are pretty accurate on the Vizio, however dark scenes are rough, have to turn the brightness down to 35 or they almost appear to have a reflection. Im debating on turning off Dolby Vision as it makes the screen very dim so the colors appear as though they are brighter in HDR/DV. The built in OS is slow and lags. You're better off using an Apple TV or Fire TV. I wish they'd remove the smart features and just focus on making the picture quality better. The TV is a decent budget TV, but doesn't hold a candle to the 10 year old Plasma as far as picture quality goes. 1080p content on the plasma looks brighter more vivid and sharper than native 4K HDR content on the Vizio.

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reply from VIZIO

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

Dec 11, 2023
Ray
5 out of 5 stars review

Verified Purchase

Crystal

We got this tv to replace our older one that kept losing internet connection. But the picture on this one is amazing, it's like we are in a movie theater watching our favorite tv shows. Crystal clear picture and installation of apps is also very easy.

Review from walmart.com
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Aug 25, 2023
Amy
5 out of 5 stars review

Verified Purchase

Wonderful picture %26 sound!

Our previous Vizio lasted for 14 years of non-stop use and was a floor model in the store so when we were needing to replace it we definitely went looking for another Vizio! And we are not disappointed! Quick delivery (came 2 days early), arrived perfectly, much lighter than our old set and was super easy to hang on our previous tv's wall mount with only buying longer screws. The set up was simple along with pairing it to our dish service and we are very pleased with the crisp color, great sound and going from a 55" to a 65" how much bigger %26 brighter the picture is! We are extremely happy with the Vizio brand!

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Jul 19, 2024
Bri
5 out of 5 stars review

Verified Purchase

Great Tv perfect size! my wife loves it!

I love how easy it was to set up! Awesome tv and we got the warranty just in case. I got a good deal on it and did affirm so that was a plus. We got a stand on amazon that fits nicely. first time buying this brand and i love it. it works well with our apple tv setup! would def recommend

Review from walmart.com
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