I'm sorry to hear you're not having a smooth and enjoyable experience with your VIZIO! Have you tried a power cycle? If so, can you give us some additional details about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. 

At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’. Thanks!