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Customer reviews for Keter Artisan 11' x 7' Customizable Storage Shed for
Keter Artisan 11' x 7' Customizable Storage Shed
4.3 out of 5 stars
stars
216 ratings111 reviews
  1. 5 stars63% (135)
  2. 4 stars21% (46)
  3. 3 stars6% (14)
  4. 2 stars3% (6)
  5. 1 star7% (15)

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Showing 51-60 of 111 reviews
Jan 8, 2023
Lola
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great shed!

Great price for a great item! We were very happy when we found this thru Sams as other retailers offered the same product but for much higher of a price. Shipping was fast. Love the style of this shed!

Helpful?6IP1ER8XGL0P13891553407
Dec 26, 2019
Old guy in Texas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than the attic

Exceptional assembly manual, easily identified parts, and the best fits that I have ever found on a storage kit. Arrived on a pallet in 3 boxes. It can be assembled by one person, but my wife helped.

Helpful?6IP1ER8XGL0P13891553407
Sep 5, 2023
Yvette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Organized

Shed is roomy and sturdy. Floors warp with direct sun but seem to go back to original shape okay. For the price I'd say it is a good buy and it's attractive enough to be in your back yard.

Helpful?6IP1ER8XGL0P13891553407
Oct 28, 2022
Meg
1 out of 5 stars
1 out of 5 stars review

Property Damaged, Can't Get Customer Service Help?

I just joined Sam' Club and ordered this online as my first purchase. After determining it wouldn't actually work for our needs, I then tried to cancel it within 24 hours. I couldn't do so online, so I reached out for help through the chat function. They told me they somehow couldn't cancel the order until it shipped. I told them I was doing my best to save them time and money by reaching out ASAP to cancel, but OK. Once I got shipping info, I reached back out to Sam's Club a second time. They told me they couldn't reach the shipping company, but someone in "the office" would take care of it and call me back. No one did. Five days ago, without any warning, coordination, or even speaking to me, a 550 pound shed was left leaning on my front fence-- BREAKING IT. I am a single parent and also have a dog, we really need our fence! The delivery team left the 550 pound box on the public street, blocking the sidewalk, breaking my fence. I tried calling Sam's Club. They said they would come in 7-10 days! I told them they were blocking the public right of way & damaging my home. They said someone would come within 1-2 days. No one has come in five days! I just tried calling again, and had to ask four times to speak with a supervisor. They told me there would be a five minute wait for a supervisor, but then after transferred, the system said the wait would be CLOSE TO AN HOUR. I elected to be called back when a supervisor was available-- but when they called, there was no one there. Back to purgatory, and still no help-- four attempts later. Do I try a fifth time? Call the police to make a report of property damage? Call a lawyer? I can't even get basic customer service from Sam's Club-- and feel I have to post here, as a buyer beware.

Helpful?6IP1ER8XGL0P13891553407
Jun 10, 2023
Yudy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good shed

Good storage

Helpful?6IP1ER8XGL0P13891553407
Jun 16, 2023
Luck
3 out of 5 stars
3 out of 5 stars review

5 months

We purchased this shed and with in 5 months we had to reinforce the corners and had to seal the corners up with some kinds of calk sealant bc the corners were separating. Not worth the money we spend and yes it was on a wooden slab as well

Helpful?6IP1ER8XGL0P13891553407
Dec 17, 2023
Missing Parts And Delays
1 out of 5 stars
1 out of 5 stars review

Missing parts and delays

This shed seems like it would be good enough once fully and properly built. There are nuances needed in several steps to ensure the step is completed correctly. I've had to reach out for missing parts and incorrect parts several times ... all waiting 5-10 business days for each time. Now that I have the correct parts for the door... the main piece is too small for the frame to hold. So months later I have a shed with no doors, still missing the parts, and all paying the storage rental fee until the shed is usable. Extremely disappointed.

Helpful?6IP1ER8XGL0P13891553407
Jan 29, 2020
Dean
5 out of 5 stars
5 out of 5 stars review

Very pleased

I was going to build a wooden shed but this looked so modern and that I changed my mind. I bought It for the sale price of $999 and after completion, I wished I had bought 2. It is easy to build and looks great in my yard... Just be careful with screws as you can overtighten in plastic.. I now am waiting for the price to drop again so I can add another ;)

Helpful?6IP1ER8XGL0P13891553407
reply from Supplier Response

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jan 15, 2021
Sunlion
5 out of 5 stars
5 out of 5 stars review

Great shed

Purchased spring 2020 and installed shortly after. Well made. Had 50 mph gusts windstorm in the northwest a few nights ago. Shed still solidly standing, located in a fairly sheltered area. Take your time and have a couple 6 packs during install. Spend a few days. Don't be in a rush. Easy for a DIYer. Build a solid base.

Helpful?6IP1ER8XGL0P13891553407
Feb 4, 2020
Matt
1 out of 5 stars
1 out of 5 stars review

GARBAGE! ROOF FLEW OFF IN 30-40 MPH WINDS!

DO NOT BUY! This shed is FLIMSY GARBAGE! The roof flew off (most of it. Only ONE section stayed out of FIVE!) in only 30-40 mph winds. Occasional gusts up to 50-70 mph (but my area only topped at 60 mph) and that is not exactly hurricane force! This shed LITERALLY MOVED COMPLETELY 3-4 FEET! This shed is GARBAGE!

Helpful?6IP1ER8XGL0P13891553407