Customer reviews for SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV for

SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV

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4.5 out of 5 stars

stars787 ratings784 reviews

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Showing 561-570 of 784 reviews

May 6, 2025

MMG01

5 out of 5 stars review

A perfect replacement for an old Samsung tV

I replaced my 13 years old Samsung Smart TV with a new one as Netflix was about to stop streaming on it. This TV is just great, Netflix and YouTube streaming is absolutely fantastic, and now all I need is a good sound bar to have a better sound.

Review from Samsung US

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May 20, 2025

Bert

5 out of 5 stars review

Can't beat the price

Great TV for the price. With smart things it is connected with all our other Samsung appliances. When the kids leave the fridge door open the TV will let us know.

Review from Samsung US

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Nov 18, 2024

HappyHippy

4 out of 5 stars review

Happy with the picture quality for the price

[This review was collected as part of a promotion.] Watch TV shows and play Playstation games. The picture quality is plenty good enough for what I use the tv for.

Review from Samsung US

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Jun 13, 2024

Bossdog

5 out of 5 stars review

Name can be changed

[This review was collected as part of a promotion.] It is a beautiful size TV and it clear I can't wait to watch movies on it they will be the best thing out

Review from Samsung US

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Apr 10, 2025

Hunts

5 out of 5 stars review

Solid value for its price range.

I have had Samsung TV's in the past. Always been happy with them. This is no different. Easy setup, sound is good, picture is great. The TV responds quickly. I have no complaints

Review from Samsung US

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Jun 27, 2024

Sawfoot

5 out of 5 stars review

I buy products I can rely on.

[This review was collected as part of a promotion.] Samsung has great products I use their phones and televisions their memory monitors and other things. I stick with things at work well and last Samsung has never let me down.

Review from Samsung US

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Jun 23, 2024

Samfan

5 out of 5 stars review

Best quality tv out there

[This review was collected as part of a promotion.] The tv quality is amazing as it is uhd and images are crispy. I really enjoy watching shows and movies on weekends.

Review from Samsung US

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Feb 20, 2025

Consumer

2 out of 5 stars review

Digital tuner has no memory for changing channels

I don't understand why the TV has remote issues and has hard time loading ap screen or going between inputs digital TV menu has too little memory to do TV listing of what's on TV.

Review from Samsung US

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reply from Samsung Advisor

Hi Consumer, I'm sorry your TV is not functioning properly. Please try the below troubleshooting steps. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, please remove the batteries from your remote and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Then, please check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 21, 2025

Vlad

3 out of 5 stars review

Easy to navigate after much help from support.

TV IS GREAT THE SET UP IS A MAJOR ORDEAL. YOU HAVE CALL TO GET HELP TOOK ME THREE DAYS BEFORE I WAS SOMEONE SATISFIED. THE REMOTE IS GREAT NO EXPLANATION HOW TO USE ALL THE BOTTOMS.

Review from Samsung US

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reply from Samsung Advisor

Hi Vlad, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 20, 2025

lil Suga

4 out of 5 stars review

Better Speakers

Good TV great pictures my only issue are the speakers. Samsung know they can put better speakers on any every and all tv's. I guess now you'll be looking for people to return and purchase a sound bar system.

Review from Samsung US

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