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Customer reviews for SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 55” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars787 ratings784 reviews
  1. 5 stars74% (581)
  2. 4 stars13% (103)
  3. 3 stars5% (42)
  4. 2 stars3% (22)
  5. 1 star5% (39)

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Showing 101-110 of 784 reviews
Mar 20, 2025
LoveSamsung
3 out of 5 stars review

Great for the price

[This review was collected as part of a promotion.] I purchased this tv and I am pleased with My experience so far. The tv does have a lot of glaring. The speaker quality is good. A sound bar would be recommended to get the over all sound experience. I would say I’m very happy with my.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Lovesamsung, Thank you for your purchase and feedback on your experience with the DU8000 TV. If you ever have questions or need help adjusting the Settings on your TV or accessing any features, please do not hesitate to reach out to us! Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 30, 2025
Allielulu
4 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] I love this TV and was very excited to buy it. It is very large and high. The TV itself is big, however it is more boxy, it seems to be almost the same length if our 75 inch and just taller. We were not to happy about the size but are keeping the TV. The picture is incredible, crisp and clear. It is like you are there on the movie or show. I would recommend this TV, but make sure you have a large room to put it into.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Dec 25, 2024
Ricky
1 out of 5 stars review

Terrible picture

I just got tv put up and instantly I have blue background with white clouds over entire screen. I’ve owned Samsung for several years but this one is bad. I hope it’s not the norm now I’m sending back. The problem with this is the customer is stuck with the expense of having tv installed and taken back down and install new one again

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Ricky, Thank you for reaching out to us regarding the screen issues you are experiencing. Please try these troubleshooting steps to resolve your issue. 1. First, let's run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. 2. Confirm that the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, please turn it off and back on. 3. Test the HDMI cable. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. 5. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 2, 2025
Joemac
1 out of 5 stars review

Panel issues as soon as warranty expired. Never ag

75 inch tv un75du8000fxza. Samsung 75 inch tv 14 months old

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
reply from Samsung Advisor

Hi Joemac, Thank you for sharing your experience, and I’m sorry to hear you're having issues with your DU8000 TV. If your unit is no longer covered under the 1-year Manufacturer’s Warranty, Samsung can still help. You can locate a certified service center in your area by visiting: https://www.samsung.com/us/support/service/locations/ If you have any questions during the process, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 5, 2025
Beetle
5 out of 5 stars review

Great picture quality

I love the quality of the picture it shows now I’m upgrading all my tvs to Samsung

Review from Samsung US
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Jul 6, 2025
Marzmade
5 out of 5 stars review

Samsung is peak

Love my Samsung televisions and monitors. They are the brightest with the most tech

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Dec 22, 2025
Drewski
5 out of 5 stars review

The Top of the line TV

[This review was collected as part of a promotion.] The picture quality is to notch for the size of the TV, the transitions between colors is flawless. The black is actually black, and the colors are so vivid I couldnt believe my eyes when I first powered it on and watched a 4k movies. Don't get me started on the beautiful FPS and HDR while playing my favorite PC games. All around great product

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Apr 22, 2024
Calvo85
5 out of 5 stars review

The best quality

[This review was collected as part of a promotion.] This tv has the best picture it's crystal clear, it connects smoothly with my Buds2Pro and my S24 Ultra smartphone.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Apr 20, 2025
SmrtShppr2
5 out of 5 stars review

Great picture!

We bought our Samsung Crystal television two weeks ago and are so glad we did! It comes with fantastic features, has a marvelous picture and was easy to setup.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846
Dec 6, 2024
ROMEDAGOD
5 out of 5 stars review

Samsung 65 UHD 4K

[This review was collected as part of a promotion.] Got this on black friday sale and this TV is excellent. 4k is great and user interface is smooth. Great for gaming, great for family times.

Review from Samsung US
Helpful?3VJGWSQNU1P413891164846