Customer reviews for Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color

Customer reviews for Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color for

Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color

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4.6 out of 5 stars

stars1,167 ratings648 reviews

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Showing 591-600 of 636 reviews

Aug 3, 2021

Thefro

5 out of 5 stars review

I like it!

My old Sonicare stopped working after about 5 years so I started looking for a replacement. I like all the updates to this model. I like the pressure sensor monitor so I don’t apply to much pressure when I brush.

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Sep 14, 2020

Suzita

2 out of 5 stars review

Good features, but stopped working in 1 year.

It stopped working in one year. I thought my warranty was only for one year, so I bought a replacement. This will be my third Philips electric toothbrush. If it breaks within a year like the other two, I will switch brands. I do like the features.

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reply from Philips Consumer Care

Hi there, We are sorry to hear you are experiencing this inconvenience with your Sonicare. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jun 2, 2023

DrRumack

1 out of 5 stars review

screw comes loose like all the other models

junk, screw comes loose and makes it worthless and noisy. if you get it as a gift make sure you ask for the receipt so you can have it because you will need it for the warranty otherwise they won't do anything to fix it.

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reply from Philips consumer care

Hello there, Thank you for your feedback. We are sorry to hear about your experience with the Philips Sonicare ProtectiveClean 6100. In order to assist with your concern, we would request please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Kind regards, Philips Consumer Care

Oct 20, 2018

PJ96

5 out of 5 stars review

Favorite toothbrush

I've used electric toothbrushes for many years, and Sonicare is far and away the best. I've tried all the "new" ones, and always go back to my trusty Sonicare.

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Sep 15, 2021

Run81

2 out of 5 stars review

The product has great features, but didn't last!

This toothbrush lasted approximately 2.5 years and the mount that holds the toothbrush on broke off. I rinsed and dried it after each use. I stored it in the plastic case it came with. I'm really disappointed. I loved the toothbrush.

Review from philips.com

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reply from Philips Consumer Care

Hi there, Thank you for getting in touch and for sharing your comments with us all. We are glad to hear that you have been using our toothbrush for over 2 years. Our Sonicare smart devices have become an important product to improve our lives. However, we are sorry to hear that you can no longer use it due to the incident, even after all your care with this device. We would like to know if you have contacted our customer service to investigate together. Please, feel free to reach out to us via social media for a closer look at it or if you have any other questions. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

Mar 19, 2019

Linalina

5 out of 5 stars review

Perfect

You can see and feel the difference after the first wash. My teeth feel clean all day long (even with an excessive amount of coffee.) Battery also lasts about 2 weeks. Also its super cute, and not as bulky as other electric toothbrushes.

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Apr 27, 2022

Danny93

5 out of 5 stars review

This product is excellent!

[This review was collected as part of a promotion.] I really like this toothbrush. I've been using Phillips Sonicare for over 5 years now and never even thought of using a different product.

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Mar 7, 2023

Reviewer55

1 out of 5 stars review

dies after only a few years

I have now purchased two Sonic electric toothbrushes and both stopped working after a few years, and always after the warranty had expired. I would have expected that a product that expensive would have a longer lifetime before dying on me.

Review from philips.com

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reply from Philips Consumer Care

Hi there, Thank you for sharing your feedback with us. This is not the experience we wish you to have. Could you please elaborate you concern via Social Media? We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Kind regards, Philips Consumer Care.

Feb 3, 2022

Zebra 7

5 out of 5 stars review

This toothbrush does a great job cleaning teeth

[This review was collected as part of a promotion.] I recommend this toothbrush anyone that has sensitive teeth and gums. Have selections of speeds and modes

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Jun 6, 2022

suzywantsabiggerbasket

3 out of 5 stars review

I love the toothbrush

[This review was collected as part of a promotion.] I love the toothbrush, however I had to purchase a new one because the one I had (which was under warranty) stopped working and the warranty process was a hassle

Review from philips.com

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reply from Philips Consumer Care

Hi there, Thanks for leaving us a review here. We're happy to hear you've had an overall positive experience with our Sonicare toothbrush. However, it's unfortunate that you had to replace after the first one started to act up. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care