Customer reviews for Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color forMember photos









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My Third Sonicare
This is my third Sonicare toothbrush purchased over the last 10 years. They have all performed well and lasted a reasonably long time. I find the replacement brushes much too expensive and have resorted to generic brush heads for the last several years. This new model follows this path as it uses heads with embedded chips to monitor the life of the head. They are exorbitantly too expensive for my budget so I doubt that I will ever buy them. I do like the choices I have for brushing and I also like the warning I get if I am brushing too hard. My dentist likes the results of my using this system also.
We have used Philips Sonic care for years and have never experienced what happened with this one. This last one we bought didn’t last at all, mine broke the piece that hold the brush after 1 month of use and my husband’s just did the same. It never happened anything like that with any of our past toothbrushes.
Hello, Thank you for your feedback. We are very sorry to hear that your experience with the 6100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve. If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page Hope to speak to you soon! Best regards, Philips Consumer Care
Amazingly Clean Teeth but Slightly Messy Bathroom
I received this product in exchange for writing a review and was perhaps a little more excited than I should have been, because I was actually unhappy with the toothbrush I was using at the time and had been searching for a new one. And then this fell into my lap! Overall, I was truly pleased with the toothbrush. My teeth are stubbornly on the yellow side and have remained so despite several attempts to whiten them but after using this toothbrush once, I could swear they looked cleaner. Not to say, I was ready for a white teeth commercial, but after two weeks, I really can see a noticeable difference. Modes: the toothbrush has three modes: clean, white, and gum care. The real difference here is just length the brush stays on but I like that it's timed, because it encourages me to brush longer, which I hate in general. Supposedly you're supposed to use a different brush for these modes but I only have one. I imagine it might be frustrating to change brushes for different modes but only used whitening. It does has three speeds or strengths which is a nice option if you want more clean or are having some sensitivity and that was easy to use. Brush Shape: The brush on this on somewhat oval, like a traditional toothbrush and while I like this in general and feel like it fits in my mouth, I did struggle to make it fit well on the backs on my lower front teeth. You can turn the brush, but it just doesn't fit perfectly, at least in my mouth, which is on the small size. So, on the pro side, I like the different cleaning options and for me, it really did make a difference in the look and feel of my teeth. My only real cons are it doesn't fit perfectly in my mouth and for some reason when I brush, in the front, if I don't keep my mouth closed, toothpaste splatter flies out, even when I only use a small amount which is a little annoying. For me though, the effectiveness makes up for having to wipe down my mirror every now and then!
So light and small and easy to use
[This review was collected as part of a promotion.] The toothbrush is easy to get into tight places and does a good job brushing my teeth. The battery stays charged for some time before I need to recharge it. It's surprisingly lightweight and easy to manuever around my mouth. With flossing, I will be able to keep my teeth whiter and have less cavities.
ANOTHER ABJECT FAILURE
My 5100 failed under warranty. While waiting for a replacement I decided to upgrade to the 6100 which has now failed a month from purchase at the same point: the brush attachment post. So now I have a 5100 replacement that I have not used and a 6100 that I paid for that has now failed. Absolutely pathetic quality control.
Hi there, thank you for sharing your experience with the ProtectiveClean 6100 and 5100. We regret to hear that you ran into issues with the metal shaft of both the devices you've owned. Of course, we want you to be able to use our products for many years, without difficulties. If you still need assistance, then please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Thank you again for your review. Wishing you a nice rest of the week. Kind regards, Philips Consumer Care
Quit after a little more than 1 year
I had bought 2 at the same time. My other one is still working good. However,this one quit after a little over 1 year.I did not claim the warranty because I figured I would have to pay for shipping it back. I just bought a new one of the same.Hopefully it will last.
Great product!
[This review was collected as part of a promotion.] Great product, holds charge very well! This was important to me and I was impressed with this. I also think another thing this product does well is provide high autonomy without being over complex. The settings are more than enough while also not being way too complex or confusing.
Love this toothbrush!
I Love that this comes in pink. Sonicare doesn’t have the most colorful or fun options when it comes to their line of electric toothbrushes. So when I saw this one in pink I was so excited. I also love the pressure sensor since I’ve always pushed too hard so now I have receding gums on over half of my teeth. So this had been a helpful tool. Also, the battery lasts a REALLY long time. With my previous electric toothbrush (it wasn’t a Philips Sonicare one), it had to sit on the charger at all times because otherwise the battery would die. I didn’t have room for a charger to sit on my bathroom countertop since the space is already limited so I thought this toothbrush would be better since the charger is so small. It was a nice surprise when I realized that I don’t even need the charger out on the counter 24/7 because it stays charged for a few weeks at a time! I also love the sensor that tells you when it’s time to change out you’re toothbrush head. Overall this is a really nice toothbrush and it has a lot of features that are really nice to have. The pink color is almost a pastel color which I also love! I hope Sonicare keeps coming out with new designs and colors, etc. The only reason why I decided to purchase a Philips Sonicare toothbrush is because my dentist kept telling me at EVERY single visit that I needed to get a Philips Sonicare toothbrush. I’d never had one before and I really liked the electric toothbrush I was using at the time. My dentist would always tell me how much better it is compared to every other brand out there, etc. I thought that if the toothbrush had the word Sonicare or Sonic that it was the same as the Philips Sonicare but he informed me that they are not the same and to make sure it’s a Philips Sonicare toothbrush. I kept putting it off until the day he told me that he can tell the second he looks in someone’s mouth is they are using a Philips Sonicare toothbrush or another brand. I have a really awesome dentist and he’s always in top of the latest literature and guidelines, etc. He does both cosmetic dentistry and regular dentistry too. He owns his own practice (two of them actually) and he doesn’t hire other dentists, it’s just him. He cares and has always been upfront and honest with me from day 1. He doesn’t try to upsell you or tell you something’s wrong when it’s not. He’s talked me out of doing Zoom whitening in his office many times because he doesn’t think my teeth look as bad as I do. So I 100% trust him. He’d been telling me to get a Philips Sonicare toothbrush for so long, so I finally decided to make the switch (primarily because of what he’d told me that day - that he could tell which patients of his brush with a Philips Sonicare and which do not). I’m so glad I made the switch. I’ll never go back to any other brand. This toothbrush definitely brushes a lot better - you can feel the difference when you turn on a Philips Sonicare toothbrush and compare how it feels (dry and using your hands) to another brand - you can feel a major difference just from touching them with your finger. I wish I would’ve switched sooner. If you’re reading this, trust me on this one, you’ll regret not buying it sooner so get one as soon as you can. Your teeth and mouth will be grateful! The only thing that I can think of when it comes to negatives/room for improvement (besides the lack of color options) would be also the lack of different styles. They all have the same shape and general look to them. It would be nice if they had for ex: a really slim one (that’s what I liked about my last toothbrush) or a small one (not a travel one which they already have) but just one that’s a lot smaller but still has the same functions as the big ones - I’d totally buy a new one if they came in a smaller version (as long as they had it in pink or violet, etc.). They should do a collaboration with Hello Kitty! If they ever do, I hope they not only do the usual red Hello Kitty look but and a pink Hello Kitty too. And lastly, these are noisy - mine is anyways. So I wish they were a lot quieter. Otherwise these are amazing and I agree with my dentist on this one - Philips Sonicare is the very BEST of the best when it comes to the electric toothbrush!
I love sonic tooth brushes - !!!
I like the toothbrush for the price. They are more expensive but this is just fine for the price and does well. My teeth feel actually clean - I don't like to use a regular toothbrush anymore unless I'm traveling. they have travel accessories for your tooth brush but I just pack a regular tooth brush for weekend getaways
Acceptable, but not great
I received this product in exchange for my unbiased opinion. This is my first experience with an electric toothbrush. I found this product easy to set up and use. I appreciate how well it holds a charge, and the controls are easy to navigate. I did not like the connection between the brush head and the wand. Application of very little pressure caused the connection to be interrupted. I also would prefer a larger brush head. I believe I`ll likely go back to a standard toothbrush now that my trial period has ended. I feel like this is an acceptable electric toothbrush, but the inconveniences of the small brush head and the loose connection would keep me from recommending it to friends and family.



