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Customer reviews for Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color for
Philips Sonicare 6100 ProtectiveClean Power Toothbrush, 2 pk., Choose Color
4.6 out of 5 stars
stars
1,177 ratings655 reviews
  1. 5 stars82% (966)
  2. 4 stars9% (105)
  3. 3 stars4% (43)
  4. 2 stars1% (17)
  5. 1 star4% (46)

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Showing 101-110 of 643 reviews
Sep 15, 2025
Reviewer name: Ging684
1 out of 5 stars
1 out of 5 stars review

too many bad brushes to choose from!

Been using Sonicare for decades, loyal to them. They WERE a solid company. You got your replacement heads and the toothbrush worked. Those days appear to be over. NOW you can buy a toothbrush that last about 6 months and have too many choices. After going through 5 toothbrushes in the last 4 years I AM DONE!!! How about making ONE GREAT TOOTHBRUSH with ONE HEAD and sell that!

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
reply from Philips Consumer Care

Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care

Jul 4, 2024
Reviewer name: Perrito Grande
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The 6100 is lightweight and very easy to use!

[This review was collected as part of a promotion.] The first time I started using the 6100 it was a little strange as I've never used an electric toothbrush before. But one of the standout features I really like is the built-in pressure sensor, which alerts you if you're brushing too hard, helping to protect your gums from damage. It also includes a smart timer and pacer, ensuring you brush for the recommended two minutes. I would have preferred a little longer on the timer. The toothbrush comes with a long-lasting battery that provides up to two weeks of use once charged. I actually have gotten over 6 weeks on a single charge.

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
Dec 16, 2023
Reviewer name: kowala
1 out of 5 stars
1 out of 5 stars review

Terrible Product

I am now on my second replacement for this product. The metal bar that connects to the toothbrush heads keeps coming loose leading to a loud and terrible experience. I used to have a Diamond Clean that randomly died after 5 years so I bought this when I was in a pinch. It has been 2 terrible years

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
Mar 29, 2024
Reviewer name: Boonepii
1 out of 5 stars
1 out of 5 stars review

3 out of 3 units failed in less than a year.

I have had sonicare since the late 90's. The handle I got in the 90's lasted 5 years until the battery would not hold much of a charge. The handles today die quickly. Sonicare has become a recurring revenue scam. Philips doesn't' seem to care about building a quality consumer product anymore.

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
Sep 11, 2023
Reviewer name: AnnieLNYC
1 out of 5 stars
1 out of 5 stars review

Quality not as good

I always had electric toothbrushes from Philips. Last one I bought lasted me 4 years. This one I bought, after one day, the middle silver part starting peeling .. where the did quality go? Or did I get a defected one. So upset about this. For the money you pay, this shouldn't have happened

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
reply from Philips Consumer Care

Hi there, Thank you for your feedback. We're sorry to hear about the issue that you are facing with your Philips Sonicare ProtectiveClean 6100 toothbrush. In this case, we would request you to contact us via social media so we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon. Kind regards, Philips Consumer Care

Jul 13, 2024
Reviewer name: Big O
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The product is easy to use and has performed well

[This review was collected as part of a promotion.] My wife recommended the product and it has performed as advertised. I gave it 5 stars because of its performance. The product is a little loud. I would suggest trying to decrease the sound of the product.

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
Oct 30, 2023
Reviewer name: Moon1154
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game-Changing Oral Care

[This review was collected as part of a promotion.] I can't believe I waited so long to start using an electric toothbrush. This Philips toothbrush is excellent! It cleans my teeth thoroughly and provides an added level of protection. One of the standout features for me is the battery life, which lasts several days. This means I can travel without worrying about carrying a charger. It's a game-changer for oral hygiene!"

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
Aug 7, 2022
Reviewer name: Duped!
3 out of 5 stars
3 out of 5 stars review

Model 6100 no case as per picture

Haven't tried this yet but was I immediately disappointed that it didn't come with a travel case. It shows a case in the pic with the brush. There was a space in the box where I thought the case should be. Yet, no case. Sure wish my crystal ball wasn't in the shop. I might have seen this coming.

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
reply from Philips Consumer Care

Hi, Thanks for reaching out to us regarding your new Sonicare 6100 Series Toothbrush. Oh no, we are very disappointed also that you did not receive the travel case in the box, and apologize for this inconvenience. Kindly contact us via social media so that we can help you further. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Feb 2, 2025
Reviewer name: Unpaid reviewer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

What's not to like?

[This review was collected as part of a promotion.] For have been using Philips products for over 20 years and I am never disappointed. When Philips came out with the Sonic toothbrush my oral hygienist suggested I use one. I did and haven't looked back. I am still using the Philips sonic toothbrush and wouldn't consider anything else and my oral hygienist agrees.

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
Dec 20, 2025
Reviewer name: Guosjhe
2 out of 5 stars
2 out of 5 stars review

Poor quality

They do a great job cleaning your teeth but we have had to replace it every year because they break. One time they gave us a replacement at no cost but in the past five years we've purchased four. We use only the skincare brand toothbrush heads with it. The quality isn't very good.

Review from philips.com
Helpful?6ZO5PN4E1VGJ13891164163
reply from Global 247

Hello there. We’re sorry to hear about your experience, and thank you for bringing this to our attention. Feel free reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care