(This review was collected as part of a promotion.) I regret buying this TV. Even though I have had a Samsung agent modify the settings I still find it too dark. When it's a night scene I can barely see anything. Also on occasion the sound doesn't come on for a minute or so. Overall I can't endorse this product.

[This review was collected as part of a promotion.] We have always purchased Samsung TV's and we have never had one die. They always go to a new home when we decide we need newer, bigger, better. We love our Samsung TV, it has a beautiful picture, apps work perfectly and we have never had a single issue. (With ANY of our Samsungs) we will continue to buy this brand.

[This review was collected as part of a promotion.] This TV is great. Picture is clear, though the sound is what you would expect from a flat TV. There is not a lot of dept to the sound and if that is a must, you will need to get a sound bar. Other than that, the UI has been changed from previous model, and is now busy and slow. I am not a big fan of Samsung's new UI. I wish they would keep it simple like the previous models. Other than that, I can highly recommend the TV. The apps are good and perform well.

[This review was collected as part of a promotion.] Compared to the LG we had before, the color and brightness are much more vivid and lifelike. The ports and built in features mean we don't need to add many components. We use a soundbar to increase the Dolby output and feel that is better than the built in stereo. At night the tv is bright and color looks correct.

I just bought this tv out of the box picture quality was not good went thru all the settings looked up videos online to no avail did video and picture test in tv everything showed good my direct tv genie had reverted to 720 p on its own set it to 4k now I have a great picture just remember to check

[This review was collected as part of a promotion.] Great picture quality and sound. Perfect size for my bedroom; not too cumbersome, even sitting on a mount. I stream mainly from Netflix, Amazon, and Sling with little to no issues. The tv can be slow to react when toggling between apps within main menu, though. I would highly recommend this tv.

Got this for Christmas and love it. Only thing to mention is really thin & light so internal speakers are not the best. Looking forward to getting Samsung sound system. Tried the one I got from Christmas which is a Sony pretty disappointing so took back today. Shopping for compatible one today.

[This review was collected as part of a promotion.] We use our TV with cable and with steaming apps. We only use the sound when using streaming apps. The TV sound is more than acceptable for steaming. The picture quality is excellent and is perhaps the best I have owned. The smart TV features are very flexible and easy to use. My only complaint is the remote. It unpaired at times which requires turning the TV of and on.

[This review was collected as part of a promotion.] The Solar remote should be able to directly select a channel and not have to move through all the channels to get to the one you want. I purchased the optional remote that has the numbered keypad to directly select a channel.

The worst customer service, been a long time Samsung customer but after my experience here, never again! I purchased this tv in 60” at the end of November 2022, the tv went on sale with a price decrease of over $300 within two weeks of my purchase (December 9th, 2022). I called Samsung and was advised that they will not price adjust. I asked to escalate this and was told a supervisor/ manager will call me back to discuss, i've called multiple times but no one has ever called me back, it's been ongoing for two weeks, even with my regular follow ups! Shame on Samsung!