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Customer reviews for SAMSUNG 55” Class QN85D Series 4K Neo QLED Smart TV for
SAMSUNG 55” Class QN85D Series 4K Neo QLED Smart TV
4.7 out of 5 stars
stars251 ratings249 reviews
  1. 5 stars80% (200)
  2. 4 stars13% (33)
  3. 3 stars3% (7)
  4. 2 stars3% (7)
  5. 1 star2% (4)
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Showing 71-80 of 249 reviews
Jun 6, 2025
Morningperson
4 out of 5 stars review

My Channels

[This review was collected as part of a promotion.] We really enjoy our Samsung TV. The picture is clear and colors wonderful. The issue we have is our smart tv keeps removing a channel we watch every morning for our local news. It was on the channel list but now it has just disappeared. We are not sure how to fix this. It is upsetting as it is our local news Channel 35 Fox Orlando.

Review from Samsung US
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Apr 28, 2025
BPharma
3 out of 5 stars review

Voice sound distorted but music sound very good.

The picture is nice but the voice sound is distorted some and not really clear. I tried all the settings including the AI sound settings but that made it worse with a lot of base in the speech. It's worse on movie channels so I'm going to return it for a 65" QN90 that has a different sound system. The first QN85 we receive was really bad so I returned it. The 2nd one was much better but still has some voice distortion. The music sound is very good. The widget music only allows 2 choices and SirusXM is not one of them and are not easy to change. It doesn't come with a Direct TV icon so you have to make one. Our older Samsung TVs came with Direct TV icon. If you do not subscribe to Netflix, Disney, or Prime Video, the remote buttons are worthless. Also the Hands Free Bixby speaker is not on the QN85D but the Hands Free is in the settings. This was confusing. I'm pretty technically experienced but I had to Call Samsung numerous times to set up the cell phone and other things. The location of some settings are not clear. There's a learning curve to overcome. Also you cannot skip the advertisement on Samsung TV plus and the same advertisement often comes up. This is very annoying...for the price of this TV it should be advertisement free.

Review from Samsung US
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reply from Samsung Specialist

BPharma, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN85DD TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Mar 30, 2025
HiDollar
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] This TV is so clear the picture and sound is like amazing l didn’t ever know you could get such a clear beautiful picture it’s like you’re there l love it so much l would suggest it to everyone you definitely will not go wrong on purchase of this it’s amazing

Review from Samsung US
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May 5, 2025
Jes2611
4 out of 5 stars review

75in Neo QLED

[This review was collected as part of a promotion.] I love my new TV. Picture is great and has sharp detail and great color. I have one issue-occasionally my volume disappears. I have to turn off the tv for a few seconds and turn back on. I was surprised that this happened but when I googled the issue this is not new. there were videos on how to fix which didn't work for me. I have the original tv settings. It only happened twice in a month so not a major problem but a surprise for me that it happens at all on a new tv. Other than that I really love the tv.

Review from Samsung US
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May 5, 2025
Lovemytv
5 out of 5 stars review

Bring watching excitement into your home.

[This review was collected as part of a promotion.] My 85" Neo QLED TV is the finest TV I have ever owned. The color, clarity, sound from the sound bar and woofer and the related overall quality literally make watching seem like a live experience. I have ducked baseballs, felt like I was catching footballs and basketball, and jumping out of the way of an errant golf ball splashing into a water hole. Samsung is the finest TV out there.

Review from Samsung US
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May 20, 2025
dmaldo01
5 out of 5 stars review

A Stunning Viewing Experience

[This review was collected as part of a promotion.] I recently upgraded to the Samsung QN85DD Neo QLED 4K TV, and it has completely transformed my home entertainment setup. The picture quality is breathtaking, with rich colors, deep blacks, and incredible contrast thanks to Quantum HDR and Neo QLED technology. Whether I’m watching movies, sports, or playing games, every detail looks sharp and lifelike. One of the best features is the smooth motion handling, especially for fast-paced content. The 120Hz refresh rate and HDMI 2.1 support make gaming feel incredibly responsive, with no noticeable lag. The TV also handles dark scenes exceptionally well, avoiding the washed-out look some other TVs struggle with. The design is sleek and modern, with an ultra-thin profile that looks great in any room. The Tizen smart platform is easy to use, offering quick access to all my favorite streaming apps. I also appreciate the solar-powered remote, which is both convenient and eco-friendly. Sound quality is solid for a TV of this size, though I’d recommend a soundbar for a more immersive experience. The built-in voice assistants (Bixby, Alexa, and Google Assistant) work seamlessly, and the SmartThings integration makes it easy to control other smart devices. Overall, the Samsung QN85DD delivers premium performance in both visuals and features. If you’re looking for a high-end 4K TV that excels in brightness, clarity, and gaming performance, this is an excellent choice. Highly recommended!

Review from Samsung US
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May 1, 2025
SatisfiedCustomer
4 out of 5 stars review

Great Television

[This review was collected as part of a promotion.] My QN85DD Samsung Neo QLED 4K TV (2024) is the primary tv in my living room and ticks all the boxes. Vivid picture, Clear sound with or without the sound bar , and Free Samsung programming is a game changer.

Review from Samsung US
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Jul 8, 2025
Kclark
5 out of 5 stars review

Amazing quality!

[This review was collected as part of a promotion.] When we got this tv, we were shopping for a TV for the master bedroom because that's the one that we were replacing, but this tv is such high quality we HAD to put it in the living room and on display! The picture is out of this world, seriously. It's extremely user friendly and has great sound as well. When people come over, they always comment on how awesome our TV is. I've always had big nice TV's for my living room and no one has ever commented on them, but the picture, color, resolution on this one is just so outstanding that literally everyone comments on it! Highly, highly recommend!

Review from Samsung US
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Mar 31, 2025
Juicyramstud
5 out of 5 stars review

In-depth look at Neo QLED Technology

[This review was collected as part of a promotion.] the Samsung QN85DD Neo QLED 4K TV (2024) appears to be an excellent television offering a significant step up in picture quality with its Mini LED technology, powerful processor, and comprehensive smart features. It's a strong contender for users looking for a premium 4K viewing experience for movies, gaming, and everyday entertainment.

Review from Samsung US
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Feb 23, 2025
wasser2b
2 out of 5 stars review

Not as good as I thought

We have it now for some months. In principle it is ok. But it has several flaws. Especially that the picture moves during a show or in some ads to a zoom mode, Showing just part of the picture. Switching to another channel and coming back, brings it to normal size. Happens several tims a day. Not what I expected. All changes I made, which I found on the internet, did not help. The sound is changing permanently. It is set to keep the same loudness even when changing the channel. Sometimes 10 is too loud, sometimes 25 is not loud enough, even without any side noise.

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reply from Samsung

wasser2b,We appreciate you taking the time to let us know about your experience with your QN85DD TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.~ Samsung Specialist