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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.1 out of 5 stars
stars
298 ratings199 reviews
  1. 5 stars65% (194)
  2. 4 stars10% (31)
  3. 3 stars7% (22)
  4. 2 stars4% (13)
  5. 1 star13% (38)

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Showing 181-190 of 199 reviews
May 8, 2025
Kathi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dream of a mattress

So glad I found this on the app! Super comfy and at a great price!

Helpful?56MNVX2X80RL13889213244
Nov 21, 2025
Sonja
5 out of 5 stars
5 out of 5 stars review

Wonderful Mattress

This mattress is so soft yet firm! I get excited every time I go lay down! I just want to stay in bed all the time! It is a wonderful mattress.

Helpful?56MNVX2X80RL13889213244
Feb 19, 2025
Amy
5 out of 5 stars
5 out of 5 stars review

Great Mattress

I was very skeptical buying a mattress in a box, but this did not disappoint. The mattresss is so comfortable and honestly better than any very expensive brand I have purchased in the past. Highly recommend!

Helpful?56MNVX2X80RL13889213244
reply from Performance Sleep Products

Thank you Amy for the feedback! Using premium materials and design is exactly what we are aiming for but without the premium price. This luxury mattress is truly and exceptional value using very high-quality components. So glad you love your mattress!

Aug 6, 2025
Victor
5 out of 5 stars
5 out of 5 stars review

This is equivalent to the expensive "name brand" mattresses out there at mattress stores. I will never go back to a mattress store. It was easy out of the box unroll let expand for 48 hours. It's a 2 person job. I was told by chiropractor to always go firm bc you can make it softer. You can't do the opposite. It's been 5 months, and just sleep like a baby. not too hot or colder. The Sams club performance sheets are great, too.

Helpful?56MNVX2X80RL13889213244
Dec 7, 2024
BC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress

Love this mattress, we bought the medium and it’s a bit harder than expected, would recommend

Helpful?56MNVX2X80RL13889213244
reply from Performance Sleep Products

Hi BC - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

May 20, 2025
Michelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect Bed

Great bed, but it's perfect right now. . .hope it stays that way.

Helpful?56MNVX2X80RL13889213244
Nov 18, 2024
Elise s
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good…but…

Very comfy..too soft. Slept on it about 10 nights. I am better ofc on firmer mattress. Returned and go nectar medium.

Helpful?56MNVX2X80RL13889213244
reply from Performance Sleep Products

Hi Elise-<br /><br /> I am sorry to hear that the Member&#39;s Mark Hotel Premier Hybrid mattress did not meet your expectations. Sam&#39;s Club does offer our 100% Satisfaction Guarantee. Please use the link below for more information. Thank you for your review. <br /><br />https://www.samsclub.com/content/returns?xid&#61;ftr:return-refunds

Nov 23, 2024
Woman Of The House
5 out of 5 stars
5 out of 5 stars review

Best sleep thus far! Two months later, review.

I purchased the medium in a size king. The mattress is soft yet firm to the weight of my body. My only issue is the corners of the bed did not fully inflate out so it's shaped like a muffin on the corners. Too much of a hassle to exchange.

Helpful?56MNVX2X80RL13889213244
reply from Performance Sleep Products

Hi -<br /><br />We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Nov 6, 2024
Kevin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

Love it!

Helpful?56MNVX2X80RL13889213244
reply from Performance Sleep Products

Hi Kevin -<br /><br />We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Oct 25, 2024
George
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Have been using it after the purchase. Love it.

Great mattress

Helpful?56MNVX2X80RL13889213244
reply from Performance Sleep Products

Hi George-<br /><br />We are pleased to hear that you are happy with your purchase. Thank you for your review :)