I have been a Tempur- Pedic customer since 2005. I strongly believe that Tempur - Pedic has the best products in the world. The mattress is firm and gives me great support and comfort. I am especially pleased with my sale rep, Sydney Blankenship. She was very knowledgeable, pleasant to talk to and was able to address all of my concerns. Sydney gets my vote for employee of the month.

[This review was collected as part of a promotion.] So far, one week into the "soft" model mattress. First few days quite uncomfortable. Seemed to be as hard as a sidewalk. After reading suggestions online, we started walking around on it several times a day. Now it seems a "little" better. Time will tell. Sales people should tell you it will take quite a while to get comfortable to sleep on. Maybe as long as a month or two we are now told. Soft is not "soft" as we have found out. Be careful as most display models in stores are months old with scores of people trying out. The one you buy will be very different for quite a while

It's pretty clear that my husband and I LOVE this brand, all around! Before we had decided to buy the ProAdapt Firm mattress, we used one of the first models of the Cloud and enjoyed it for almost ten years. After purchasing the ProAdapt, we were pleasantly surprised with the quality of the mattress pad and covering provided, and are confident to say that it is worth every penny spent! The Firm hardness is perfect for the both of us and we've had no trouble sleeping since. While in the process of moving house, we had a problem and had to utilize the mattress warranty. The customer strive was very responsive and was quick to replace the product with pickup included. The delivery guys were also very friendly. We would definitely buy from them again.

I was expecting to really have fabulous sleep the first week I had the product. It has taken about a month to really have a full nights rest. I do like the fact that when you move on the bed there is no noise so getting up in the morning before your significant other allows him/her to sleep. I keep receiving emails regarding purchasing pillows for a better sleep. If a pillow is needed to help the mattress give.a better sleep it would be nice to get two pillows free with such an expensive mattress.

[This review was collected as part of a promotion.] WOW! After struggling to sleep through the night for the past few years due to hot flashes and restlessness from hip & back pain, we decided to invest in the Tempur-ProAdapt cooling bed and it was worth it! I have been sleeping through the night for the first time in over a year. No more waking up hot and the Zero G feature has changed our sleep pattern so much, no more tossing and turning or pain in our backs & hips. We wake up each morning amazed at the amount of uninterrupted sleep we are getting! I had almost lost hope on a good nights sleep but I am glad we decided to invest in this bed. Highly recommended!

It's fine to sit on or just to relax on. When I go to bed to sleep I find myself miserable. Tossing and turning. If I sleep on my back my neck will hurt, if I sleep on my side my knees and elbows hurt. I got an adjustable base. If I try to sleep at different angles with that it just doesn't help. I've had it for a short time but still have not found a comfortable position to sleep on it yet. I have a lot of different pillows to try with it too and I just can't seem to make this mattress work for me. :( We bought a split king. My husband seems to enjoy it and definitely seems to toss way less then I do.

I love this mattress and adjustable base and especially the massage unit. Unfortunately the massage motor started going "weird" on me, almost stopping while massaging. Called customer service and a new replacement motor was installed within a week. I cannot say enough about the customer service rep., along with the service rep. Thank you for a wonderful bed! I should have bought one years ago.

[This review was collected as part of a promotion.] I recently brought an Pro-adapt firm mattress, this product is very comfortable than any other mattress that i used before. For me, it does help my back pain because I been having back pain for a long time. This products does help me support my back while i'm sleeping on it. I would recommend this products to my friends and family.

It's a very comfortable bed. It took some adjusting. I would wake with sore shoulders but I was warned about the break in period. I now don't wake to sore shoulders. We do have an adjustable base. I get hot sleeping and this bed isn't a cool temperature bed. The dense foam holds heat. We have an upgraded mattress pad that's suppose to help but I still run hot. Keep in mind I live in MN and it was winter when I bought it. My wife even said she gets warm. I think I'm going to buy the mattress protector the sales man said people complained about being too cold. Great mattress but holds heat.

We love it, period! Took us about 2 nights to adapt to our new mattress, and now we can't wait to go to bed! The main thing is this: We now sleep with our heads, and feet elevated which has improved our sleep a good 99.5%! We were actually thinking that we needed new pillows before this, but now our pillows are fine and we are sleeping like babies! Just can't believe how much it helps these 80+ year old bodies to breathe easier, and without the morning after neck-pain that we were both experiencing before!