The registration requires the serial number. The serial number is not on the bed in any place that is convenient to access. I basically had to disassemble the product rendering the money I paid for delivery and assembly moot. I still don't see it where the chat bot says it should be. Terrible experience so far.

[This review was collected as part of a promotion.] For 13 years, we enjoyed our mattress. The company is awesome and stood behind us when an impression showed up. The warranty provided partial coverage and we jumped at the chance to get a new mattress. These are the best mattresses and the company has been easy to work with. Highly Recommend.

I've had my Pro-Adapt Soft mattress for nearly 6 weeks, and I'm still just sleeping on top of it. It's not conforming to my body at all. I tried walking on it daily to break it in more quickly, but that didn't seem to make a difference. My shoulders get sore when I sleep on my sides, and my back hurts in the morning. I would definitely say it's not worth the cost.

This is our first experience with pro adapt firm which we liked immediately when we we went to store to try it out. We previously had a tempur pedic for 10 years. We have only had our pro adapt for a couple weeks and I am concerned that the firmness isn't as good as when we first purchased it. I plan to contact tempura pedic to see what they think may be the issue. We also purchased the adjustable foundation. We love tempura pedic due to injuries to my husband which helps him sleep better. We have recommended these mistresses to all our friends.

Best night's sleep I have had in years. I had my first back surgery in 2013 and second in 2016. I have tried different, expensive mattresses and could not sleep without hurting. I slept in a recliner for a year. The firm mattress that I got wouldn't be for everyone but with my back I needed it. Everything else gave too much and caused my pain all over. The person that I bought it from was amazed that I adjusted to it so quickly. I would not sell my mattress to anyone. It's all mine!

I would give this 5 stars for comfort but am disappointed at how hot it gets in the summer. Of course I am offered an upgrade to the cool breeze if I want to spend another $1000. Disappointing that for as much as this mattress was that it sleeps so hot. Can not beat the comfort though, and since I live in a cooler climate the bed is perfect for half the year. My back pain has disappeared.

I've have semi-quality mattresses all my life. This one kills them all. I bought a FIRM because is stops me from the tossing and turning. I also have Sleep Apnea. 1 Month into this mattress and I'm hooked. I have nights I don't recall tossing or turning. My body is well rested and I'm adjusting to the firmness of my mattress. I also purchased 2 Cloud Firm Pillows and 2 Neck Pillows. All well worth the investment of many years of restful sleep.

The warranty process was pretty easy, very friendly and helpful support! I love the new mattress! Just under 10 years my old Advantage began to not support me and sag. I called and followed their directions and in less than two weeks I have my new mattress! I have been sleeping on it now for about a month and it is wonderful. I did notice the "smell" but it was not that bad, I can still smell it when I change the sheets but thats it!!! Sleeping like a baby now! I have noticed that it is quite abit cooler sleeping than my old Advantage. One negative I have about the ProAdapt is NONE of my old sheets fit it, the matt​re​ss is very thick. I had to purchase (BOGO) from Tempurpedic but I guess it was time to get new sheets anyways. They were over 5 years old :)

The Tempur-ProAdapt firm is a bit fir. But we love it. The mattress contours to your body and then starts to get softer. I'm guessing it get soft around your pressure points. I am a true believer in Tempur-Pedic now. We also purchased the Ergo-Extend base. Love the base, as well. WIsh the base had more functions and a timer. It does have the Sleeptracker A1, which has helped us to sleep better, We also love how the head of the base goes up when we start to snore.

[This review was collected as part of a promotion.] Gotta say I'm in love with our new mattress. It has the right amount of firm and contour. I defiantly know this because we were given a tempurpedic. firm mattress by accident and it was a terrible fit for us. When we got our hybrid it was amazing to sleep on. Also love the fact I can't feel when my 2 large dogs jump into bed or feel my husband toss n turn! Definitely a smart purchase.