Hi, We are deeply sorry to hear about the issues you are having with your unit, we understand how frustrating that must be. If you haven't done so already, at your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you! Thank you, Sydney, Westinghouse

Hi, We are truly sorry to hear that your iGen300s is not holding a charge. We understand how frustrating that may be. Rest assured, your purchase comes with our 3-Year Limited Warranty with Lifetime Technical Support. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you! Thanks, Sydney, Westinghouse

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Hello, thank you for letting us know about your experience, we are deeply sorry to hear that this was the product we provided. We would like to make things right for you. Please contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Hello, We sincerely regret the challenges you have faced with your charger, we understand the frustration it may have caused. Rest assured, your feedback has been promptly escalated to our dedicated quality control team, who are diligently investigating the matter to swiftly resolve it. Your satisfaction is our top priority, and we are completely committed to rectifying this situation for you. At your earliest convenience, please contact us through support@wpowereq.com or call us at 1-855-944-3571. Thanks, Sydney, Westinghouse