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Sams Club
Customer reviews for Serta SleepTrue 13" Medium Hybrid Mattress for
Serta SleepTrue 13" Medium Hybrid Mattress
4.2 out of 5 stars
stars598 ratings262 reviews
  1. 5 stars63% (377)
  2. 4 stars16% (96)
  3. 3 stars6% (35)
  4. 2 stars4% (25)
  5. 1 star11% (65)
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Showing 51-60 of 262 reviews
Jun 5, 2021
Marsha
2 out of 5 stars review

Verified Purchase

If you want a more solid mattress-don't buy this!

Super soft. To the point if you go to sit on the edge of the bed you fall off! Was hoping for a way former mattress.

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

We're so sorry to hear that you had a poor experience with your Serta mattress from Sam's Club. We truly want what's best for you whether that's with Serta or elsewhere. Please feel free to reach out directly to Sam's Club as they'll be able to best assist you with any questions you might have about a a possible return or exchange for a firmer model. You can call Sam's Club at 1-888-240-1945. We hope this helps!

Sep 1, 2021
Ella
5 out of 5 stars review

Verified Purchase

Love this mattress!

I was a bit skeptical at first with this being a bed in a box. However, one I got it set up I loved it. Super comfy.

Helpful?1C6YP72NOOYH13888664019
Apr 3, 2022
Mary Lou
5 out of 5 stars review

Verified Purchase

Best nights sleep ever

I am a side sleeper. It has been hard over the years to find a mattress that actually works for me. It was worth the wait. My sister is going to get one too after I told her about it.

Helpful?1C6YP72NOOYH13888664019
Mar 17, 2022
Ebony
4 out of 5 stars review

Verified Purchase

Good buy

Happy with this mattress so far Comfortable, no motion transference Not cooling as I hoped. I get hot while I sleep every night. Haven't had a mattress yet that keeps me cool all night sooo

Helpful?1C6YP72NOOYH13888664019
Apr 30, 2021
Jennifer Billings
5 out of 5 stars review

Verified Purchase

So comfortable!

I was leary of buying a bed in a box, but I was pleasantly surprised with how supremely comfortable this mattress is and how quickly it reached full bed level after removing all wrappings.

Helpful?1C6YP72NOOYH13888664019
Mar 13, 2024
Mccain
5 out of 5 stars review

Verified Purchase

Highly recommend

I can not believe how well this mattress sleeps for the price i paid! This is just a good as any luxury mattress. I have scoliosis and have had both my hips replaced and this mattress gives me the comfort i need.

Helpful?1C6YP72NOOYH13888664019
Apr 5, 2023
Jenn
5 out of 5 stars review

Verified Purchase

BEST BED EVER!!

BEST BED EVER!! Awesome!! I have a bad back & this bed has been perfect! It has helped me sleep better, feel better & even be in less pain in the morning!! I HIGHLY recommend this bed!!

Helpful?1C6YP72NOOYH13888664019
Jan 2, 2022
Khadeja
3 out of 5 stars review

Verified Purchase

Ok for price

It's a nice thick mattress and it's not very firm which I prefer but you can feel the springs even through the foam top. I always use a mattress topper which solved this problem. It is still not bad for the price

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi there! We're sorry to learn that you're not having a 5-star experience with your mattress. We would love the opportunity to see if we can assist. Please call us at 1-888-240-1945. Thank you.

Jun 30, 2021
rese
5 out of 5 stars review

Verified Purchase

Great Mattress

I was not sure about buying a mattress in a box. When unwrapped mattress opened up and became a regular mattress. It looks and feels like any I have ever owned. Sleeps well.

Helpful?1C6YP72NOOYH13888664019
May 20, 2023
Cowboymo
5 out of 5 stars review

Verified Purchase

Needed to replace a new, too firm mattress

We had to replace our current mattress which was new, but too firm. We woke up sore or couldn't sleep at all. Now with this new bed we are sleeping great and even sleeping in which was never the case before.

Helpful?1C6YP72NOOYH13888664019