Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

Member photos

  • +113 images
Sort by |
Showing 21-30 of 168 reviews
Apr 21, 2026
Lesaluv
5 out of 5 stars review

Great option and best of both worlds! Heavy lift!

Thos mattress is great! I chose the hybrid because I've been sleeping on a memory foam mattress for a few years and it's starting to wear out. This one has memory foam and springs ans can be used with several types of bed frames ( I have a platform bed). It's pretty thick so i believe any sleeping style could find a good spot. You don't necessarily need a boxspring like a regular mattress so that saves you some money. Also, be ready for a 2 person lift.. it weighs over 100lbs!!!

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Apr 18, 2026
Tamara
5 out of 5 stars review

Just Right

Take the time to allow your mattress to expand to its original size. Once you allow this you will have an amazing mattress. I love soft and my husband loves firm, this mattress falls just right for us both. This is a hybrid so you get an amazing level of comfort with the memory foam. It also works on the sleep bed frames that adjust, great investment.

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Apr 16, 2026
KHall89
5 out of 5 stars review

Amazing Mattress

This mattress is AMAZING! It is medium firm and I was a little skeptical at first because I typically only buy firm. It was easy to unfold. I loved it came wrapped twice with plastic so it doesn't just fly open as soon as you start to unpack it. The mattress is plush and you would think you are going to sink in but when you lay on it, it hugs your body. It provides so much support and is extremely comfortable. This is an absolute must buy. It is definitely a 10/10

Incentivized Review
Helpful?56MNVX2X80RL13888561639
May 2, 2026
Extra soft Cozy PJ Set
5 out of 5 stars review

Affordable mattress with luxury comfort

I recently purchased the Hotel Premier Collection Medium Firm Mattress, and overall I'm really impressed. The setup process was incredibly easy—everything arrived well-packaged, and it expanded quickly without any issues. Within a short time, it was ready to use. In terms of comfort, it hits a great balance. The medium-firm feel provides solid support while still being comfortable enough to relieve pressure points. It works well whether you're a back, side, or combination sleeper, and I've noticed a big improvement in sleep quality since switching. It also feels very durable and well-made. The materials seem high quality, and it holds its shape nicely without sagging. Even after consistent use, it still feels just as supportive as day one. Overall, this mattress is a great value—easy setup, comfortable, and built to last. I'd definitely recommend it to anyone looking for a reliable medium-firm option.

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Apr 19, 2026
Christina
5 out of 5 stars review

Comfortable Mattress

The Member's Mark Hotel Premier 14-inch Hybrid Medium Queen mattress is a great choice for anyone looking for comfort and value. First, it offers excellent support with the hybrid design with coils and memory foam, helping keep your body aligned while you sleep. Second, the cooling gel technology keeps the mattress comfortable throughout the night, preventing overheating and no sweaty feeling like older versions, we have had in the past. Finally, it provides a perfect balance of softness and firmness, making it ideal for a variety of sleep positions and ensuring a restful, comfortable night's sleep. Definitely considering transitioning the rest of the house to these for the rest of the family.

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Apr 20, 2026
SBIXBY
5 out of 5 stars review

Great mattress

It came shipped in a box and wrapped up. It has instructions to unwrap and must set for 72 hours to fully inflate up. Once we got this situated, you get a great size mattress. Cooling fabric, handles on the size and zipped enclosure so you can wash. We enjoy the comfort of this mattress. My daughter insists its her favorite comfy bed.

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Apr 20, 2026
Angel The Great
5 out of 5 stars review

Great mattress

I first slept on this mattress at my friend's house in her guest room. I had a wonderful ngihts rest. I had recently purchased a mattress of my own. But after trying sleeping on this mattress, I had to return my previous purchase. This mattress is a 10 out of 10.

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Mar 16, 2026
Texas Papaw
4 out of 5 stars review

Verified Purchase

Great deal

The mattress was ready for use by the first night. After years on a firm Purple bed, this medium seems very soft but my wife loves it. I weigh 100 lb more than her. Overall it’s a high quality product at an excellent price.

Helpful?56MNVX2X80RL13888561639
Apr 15, 2026
Sam
4 out of 5 stars review

Like sleeping on a cloud!

This mattress was delivered in a beat up box but the product was still tightly rolled and unaffected by the box abuse. It was extremely heavy and definitely needed 2 people to pull it out of the box and unwrap it in place. Upon removing the 2 layers of wrap, the mattress instantly inflated. The instructions say it could take 72 hours. While i did sleep on it that first night, i think that it got a little more comfortable the 2nd and 3rd nights. The mattress itself is quite comfortable. Very soft, but still somewhat firm. My biggest complaint is that the mattress is soooo slippery the sheets won't stay on! I have deep pocket sheets and every time I move slightly, the sheet bunches up and pops off the corner of the mattress. I tried putting a mattress protector in between the mattress and sheet. That only resulted in the mattress and the protector bunching up and popping off the corner! I hype to find a solution but in the meantime, it's quite frustrating.

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Apr 15, 2026
Ddasan
5 out of 5 stars review

Real msdium softness

It came in a box, which was convenient for us to bring it in house, but much hearvier than it looked. As soon as opened it un sealed it, it became like normal matress with good height. It was true medium softness. I like soft, but my husband prefer a medium hardness. However, we both had a good night sleep the second night. First night was a little strange from our old 16 year mattress. One thing I didn't care for was odor from the mattress. I have it for about 6 days, it still there. Hopefully it will go away.

Incentivized Review
Helpful?56MNVX2X80RL13888561639