Hi Pete,We're sad to hear this. We always want you to feel protected and confident when wearing our products. Since this wasn't your experience, we'd like to learn more and see how we can help. When you have free moment, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST) or contact us here: https://www.depend.com/contact-us. We hope to hear from you soon!

Hi there, thanks for reaching out and letting us know your experience. We're disappointed to hear this, because we always want you to feel protected when using our products. We'd like the opportunity to learn more and see how we can help. When you have a chance, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We look forward to speaking with you!

Hi, Jayjay. We're disappointed to hear about your recent experience, because we always want you to feel comfortable and protected when using our products. We did update the look of our packaging and some aesthetic changes to the product, but nothing in regard to sizing, fit and absorbency, so you should still expect the same great protection and comfort as before. Since this wasn't your experience, we'd like to personally speak with you to learn more about what happened and see how we can help make it right. When you have time, please call us at 1-877-413-3736 Monday-Friday from 8 a.m. to 5 p.m. CST. Thank you, and we hope to hear from you soon.

Hi there, we appreciate you reaching out to us. Your health and comfort are very important to us, and we’re sad to learn of your experience. Please be assured that all our ingredients go through extensive testing to ensure what you described is unlikely to occur. We want to learn more and see how we can help. Please hang onto the packaging if you still have it and reach out to us at 1-877-947-6473 (Monday–Friday from 8:00 am – 5:00 pm CST) or contact us here: https://www.depend.com/contact-us. We hope to hear from you soon.