We appreciate your loyalty throughout the years, AmyR, however, we're disappointed to hear about your experience. While we have made some changes to our underwear, you should expect the same great protection and comfort as before. Since this hasn't been your experience, we'd like to speak with you personally and try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can learn more. Thanks, and we look forward to connecting with you soon.

We appreciate you sharing your experience. You should always receive our high-quality, high-performing product you know and trust. We'd love to learn more and see how we can help, give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). We hope to hear from you soon.

We're glad you liked them!

We love hearing this and knowing you feel confident. Thanks so much for sharing.

Hi Name, we appreciate your loyalty to our Depend® Silhouette underwear through the years and we want to continue to provide you with a product that you can trust. Your health and well-being are very important to us and we’re sad to hear about your experience. Please know that we extensively test our products and ingredients to ensure irritation is unlikely to occur. We want to learn more about what happened and see how we can help you. Please hang onto the packaging and connect with us at 1-877-413-3736 (Monday–Friday from 8:00 am – 5:00 pm CST) or contact us online at: https://www.depend.com/contact-us. We hope to hear from you soon.

Thanks so much for this awesome review!

We are disappointed to hear this. We would love to try and help. There have been some changes made to our Depend Silhouette Briefs for Women but we can assure you that you should still be expecting the same great quality. Our new Depend Silhouette Briefs are now thinner and more flexible, and also have a new premium cotton-like fabric which is more breathable. We appreciate and value your feedback and we hope we have been able to help.